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<p>[QUOTE="stldanceartist, post: 24727468, member: 13307"]I filed an official complaint with the IL State Attorney General's office regarding the Click N Ship Automated Verification System, which has so far flagged 6 or 7 of my packages as having incorrect labels (every one of which has been overturned in my favor, because the system is garbage.) </p><p><br /></p><p>Every time it flags one of my labels incorrectly, I cannot purchase labels online unless I pay the erroneous charge (can't move it out of your cart to continue to do business while it's being disputed.) They have never once provided any proof that I did anything wrong - just a charge that shows up in your cart.</p><p><br /></p><p>Latest charge is sitting there, and I'm having to pay full rates in person (costing me time and money) while the dispute takes up to 15 business days to resolve. In my opinion, these are documented damages I am incurring due to a faulty program, and I will be sure to add these to my official complaint.[/QUOTE]</p><p><br /></p>
[QUOTE="stldanceartist, post: 24727468, member: 13307"]I filed an official complaint with the IL State Attorney General's office regarding the Click N Ship Automated Verification System, which has so far flagged 6 or 7 of my packages as having incorrect labels (every one of which has been overturned in my favor, because the system is garbage.) Every time it flags one of my labels incorrectly, I cannot purchase labels online unless I pay the erroneous charge (can't move it out of your cart to continue to do business while it's being disputed.) They have never once provided any proof that I did anything wrong - just a charge that shows up in your cart. Latest charge is sitting there, and I'm having to pay full rates in person (costing me time and money) while the dispute takes up to 15 business days to resolve. In my opinion, these are documented damages I am incurring due to a faulty program, and I will be sure to add these to my official complaint.[/QUOTE]
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