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Message:: [QUOTE="mkivtt, post: 25769984, member: 42887"]I just came back from USPS with both my submission boxes, because they wouldn't take them. Apparently, registered insured mail to a P/O box now also requires a first and last name. PCGS only provides the P/O box. She wasn't sure if it was because of the value (first box $20K, second box $40K) but she said the app they use wouldn't allow her to continue without entering those. The lady was very friendly and helped me just 2 months ago with a shipment to the NGC P/O box with no issues. Apparently the software they use has been updated and now they require the first/last name. She called their help desk and supervisor and they said the same thing. I asked if they could just put PCGS for first and last name, or business customer, or postal customer, but they wouldn't do it. Has anyone experienced this? It seems stupid. A large company receiving mail won't have any one name to use as addressee. I'll contact PCGS but they'll probably respond with "use the P/O box" and I'll be stuck in the middle. Sigh. Has anyone had their USPS location make the same requirement? What did you do?[/QUOTE]