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<p>[QUOTE=&quot;jaceravone, post: 611234, member: 9474&quot;]Dave, sorry to hear of your aggrevation.&nbsp; I know how you are feeling and am feeling quite angry for you right now.&nbsp; I can only imagine your frustration with the customer service rep.&nbsp; They are hit or miss as whether or not you get a decent one.&nbsp; I got into an arguement with one last year.&nbsp; She told me that she was putting my name on a list of people who were trouble makers!&nbsp; I was furious!&nbsp; A couple of days later I called back and spoke to someone else and explained the situation.&nbsp; THey were shocked that this rep even said that to me.&nbsp; They assured me that there was no &quot;list&quot; and I had nothing to worry about.&nbsp; I would try to call back later on and talk to someone else.&nbsp; It won&#039;t hurt anything.&nbsp; Save all the info from your original order if you can.</p><p>&nbsp;</p><p>Anyway, welcome to CT.&nbsp; Sounds like you have an impressive collection and would like to hear more about it.&nbsp; Good luck.[/QUOTE]</p><p><br /></p>

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