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<p>[QUOTE="Jim Dale, post: 7890346, member: 100459"]Comparing automobiles to coins is a stretch. The automobile comes with a warranty and if you find something that needs to be repaired, the warranty will pay the cost if it is within the warranty period. Many automobile companies will allow you to return the car within their warranty period. Some will return the total outlay that was paid when the car was purchased. It's up to the buyer to take the automobile home and go through it with a fine tooth to ensure the automobile is in marketable condition.</p><p>When you purchase a coin or other product you receive a "Packing Slip/Return Label" with the instructions on the back. If a replacement is available, you can ask them for a refund or a replacement.</p><p>Many of the products we buy at the Mint, do not have replacements, and therefore they will give you a refund. I can't remember if they will refund the shipping cost.</p><p>A few years back, I bought the gold Mercury Dime. The display box was in poor shape and I asked for a replacement. the gold Mercury Dime also had a small scratch. I called them and reported my findings. I was told that I could have a refund since there were none available. I told them I had to think about it. You won't believe this, but I got an email from the Mint notifying me that a replacement gold Mercury Dime was available if I wanted to return the damaged gold Mercury Coin. I asked if they had looked at it to see the condition. I was told they had not looked at it. I turned the offer down because I figured that the replacement might be as bad or worse than the one I had.</p><p>Be careful if you ask for a replacement. It might be worse than the one you have. It would be nice if the could send the replacement before I returned mine so that I cold select which gold Mercury Coin is the better.[/QUOTE]</p><p><br /></p>
[QUOTE="Jim Dale, post: 7890346, member: 100459"]Comparing automobiles to coins is a stretch. The automobile comes with a warranty and if you find something that needs to be repaired, the warranty will pay the cost if it is within the warranty period. Many automobile companies will allow you to return the car within their warranty period. Some will return the total outlay that was paid when the car was purchased. It's up to the buyer to take the automobile home and go through it with a fine tooth to ensure the automobile is in marketable condition. When you purchase a coin or other product you receive a "Packing Slip/Return Label" with the instructions on the back. If a replacement is available, you can ask them for a refund or a replacement. Many of the products we buy at the Mint, do not have replacements, and therefore they will give you a refund. I can't remember if they will refund the shipping cost. A few years back, I bought the gold Mercury Dime. The display box was in poor shape and I asked for a replacement. the gold Mercury Dime also had a small scratch. I called them and reported my findings. I was told that I could have a refund since there were none available. I told them I had to think about it. You won't believe this, but I got an email from the Mint notifying me that a replacement gold Mercury Dime was available if I wanted to return the damaged gold Mercury Coin. I asked if they had looked at it to see the condition. I was told they had not looked at it. I turned the offer down because I figured that the replacement might be as bad or worse than the one I had. Be careful if you ask for a replacement. It might be worse than the one you have. It would be nice if the could send the replacement before I returned mine so that I cold select which gold Mercury Coin is the better.[/QUOTE]
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