US Mint quality control

I received this today in the mail. I marked the scratch just under the E in states. I was just dumbfounded; how can the mint send out this coin. Quality control is subpar. I know what they will say. Return for a refund.

 

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Ouch.... Yeah, that one got by QC.... It's funny but I have noticed in the past when I order rolls that the Philadelphia minted coins look like they were thrown in the parking lot before they were rolled up and Denver minted coins look great... Never received any West Point orders from the mint though.

 

Where is it written that you will receive flawless coins?

 

Like many things made today, pride of workmanship just isn't there anymore.

 

This is nothing new. I have returned damaged purchases from the mint since the 80s.

 

Yes, I thought that at first so I opened the capsule and it is on the surface. I isn't a continuous scratch, it is like a bunch of tiny scratches in a row.

 

Since buyers like you are complaining that they are not putting out enough sets or not sending them fast enough then they are forced to rush the sets. It's normal to have 1 or 2 small issues.

They will never be 100% perfect

BTW.. It could be a Strike Through Mint Error

 

If this is one of those limited sold out issues you will not get a replacement, only a refund.

 

I know nothing is guaranteed, and I understand that it happens. I will keep it because the coin is sold out at the mint, but I just thought I'd vent a bit. I already was thinking about calling it quits with the US Mint and this pretty much made the case for me. I have other coin interests to pursue. Regards.

 

Yeah, that sucks..... all they promise in the listing is you'll get a 1oz uncirculated coin. that's what you got. If you are unhappy with it, returning it is your only recourse, but they aren't likely to have any more of them before the end of the year. probably slight contact with a reeded edge of another coin.

you could always inspect it thoroughly, on the off chance it's a darn near imperceptible "struck through thread" or something and not a scratch.

 

When you go buy a new car where is it written that the tires won’t be slashed and the windows cracked?

It doesn’t have to be specifically written.

It’s implied when buying something new that it’s in brand new condition.

 

However, the real test is if it meets design criteria of the US Mint. What do the designers of US coins consider fit for use?

 

Don’t feel too bad. I know it sucks but at least their is some comfort in that it’s not a super expensive coin.

I had that same issue with my V75 Proof Silver Eagle and it broke my heart because the V75 has a pretty decent price tag .

The US Mint needs to hire more quality control personnel.

Australia does it right. They should learn from the Perth Mint.

 

It's not. However the mint does differentiate between circulation quality and proof in their listings.

Somewhere there is a page extolling all the special handling they give proofs.

If that's their definition of special handling, thank ghu - I can't imagine regular handling.

 

Special handling doesn't mean flawless.

 

Flawless and no blatantly obvious scratches or gouges are definitely two different levels of QC. From my perspective the mint failed QC on this one.

 

I didn't check my 2020 V75 or my 2019S ERP, still sitting in their boxes, like Schrodingers cat. the world may never know what the box contains....

 

I bought a brand new car, 4 miles on it. Turns out you have to go over it with a fine toothed comb because if you don't you will notice flaws along the way that didn't catch your eye at the dealership. bad areas of paint, a nick here or there, window handles don't line up right when the windows are closed. All kinds of little things, things you notice 1 or two weeks of driving it, that you didn't notice at the dealership or test driving the test drive model of that vehicle.

Same goes here. I bought a new car still. they didn't guarantee me it was perfect or flawless, they guaranteed me it had 4 delivery miles on it and I was the first driver/owner. if I wanted to be picky, I should have done that before I finished the purchase. And with the mint, if you want to be picky and want a perfect coin that's flawless, be prepared to return items you don't like, and go without, or accept that sometimes it's going to be a 69 or a 68, and not a 70.

I wonder.... would people return an error coin as being flawed as quickly as they'd return an un-perfect 69?..... hmmmmmm.

 

I love it. A coin that is both PR-70 and PR-60 at the same time.