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<p>[QUOTE=&quot;blitzen, post: 1149273, member: 28019&quot;]I wanted to share a bad experience I had with the Mint or better phrased, get it off my chest.</p><p><br /></p><p>I had ordered the Lincoln Bronze medal and gift box back in late Dec which I received in Jan.&nbsp; When I opened the package and saw a blue cardboard box which is the &quot;gift box&quot; I realized what i really had wanted was the &quot;presentation box&quot;&nbsp; LOL the cardboard gift box actually costs more($5.95 vs $5.50) than the medal but that&#039;s besides the point.</p><p>The presentation box is a lot nicer and only is&nbsp; $3</p><p><br /></p><p>So I called the mint and they told me to return it, check the &quot;us mint shipped the incorrect item&quot;&nbsp; and also check the &quot;Exchange item for new item(s)&quot; box and indicate the item I wanted, which was &quot;026&quot;</p><p><br /></p><p>So I go to the post office and pay he shipping and return the item.&nbsp; I wait&nbsp; never received it, forgot about and and remembered today because i found a copy of the return packing slip I filled out.</p><p><br /></p><p>I call the mint and they see the notes from my call back in January and proceed to tell me that I had been misinformed and that I actually needed to reorder the item and even though they had on record that it was they that misinformed me there was nothing they could do about it because it was past 30 days.&nbsp; I even had her check with a supervisor.</p><p><br /></p><p>So I pay 5.95 for a cardboard box that i paid a couple of bucks to give back to them based on the procedure they told me to use and all I get from them is sorry, there is nothing they can do???</p><p>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <a href="http://catalog.usmint.gov/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10001&amp;storeId=10001&amp;productId=10691&amp;langId=-1&amp;parent_category_rn=10122" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://catalog.usmint.gov/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10001&amp;storeId=10001&amp;productId=10691&amp;langId=-1&amp;parent_category_rn=10122" rel="nofollow">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </a></p><p><a href="http://catalog.usmint.gov/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10001&amp;storeId=10001&amp;productId=10691&amp;langId=-1&amp;parent_category_rn=10122" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://catalog.usmint.gov/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10001&amp;storeId=10001&amp;productId=10691&amp;langId=-1&amp;parent_category_rn=10122" rel="nofollow">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; </a>[/QUOTE]</p><p><br /></p>

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