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<p>[QUOTE=&quot;Dafydd, post: 7613148, member: 86815&quot;]I&#039;ve never had a problem with USPS as packages always arrive eventually but several months ago I won some lots from a new Polish Auction House on Biddr.&nbsp; They shipped via UPS and I received a pre-delivery proforma&nbsp; invoice from UPS for &quot;government charges&quot; and import duty&nbsp; that was greater than the cost of the lots. I have lived longer than I will live and after several hours trying to speak to a human gave up as I don&#039;t want to waste my time. The import duty for&nbsp; 2000 year old coins into the UK should be 5% but UPS charged 140% ! I am now in the situation that I am unable to speak to anyone, emails remain unanswered and to rub salt into the wounds , UPS are now charging late payment fees! I stopped using UPS years ago because their import charges are somewhat similar to the &quot;we&#039;ve found a scratch&quot; on your rental car that used to be prevalent in the 1980&#039;s. Some of the German and Belgium Auction Houses use Fedex, no drama and my coins turn up 3 days later. </p><p>The Auction House are chasing UPS and I suggested sending the package back to them and posting it by standard mail but UPS intend to charge them nearly the same price as the coins, not my problem but I will probably never bid with them again following the comment about charges back to them from UPS. Problems happen in life but it is how you address them that makes the difference between good service and bad service and I would never tarnish my reputation because of a poor choice of carrier.[/QUOTE]</p><p><br /></p>

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