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Unpaid Item Case Opened on Ebay
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<p>[QUOTE="NorthKorea, post: 1998697, member: 29643"]You should pay before the seller ships out the item. It's logical. Otherwise, what happens is the buyer doesn't pay, eBay charges the seller their fee, the seller pays the shipping fee, the seller has sent out the item, and seller doesn't get paid.</p><p><br /></p><p>I realize your question is more along the lines of why should you pay before Monday. The reason you should pay before Monday is that Saturday is a postal day (and apparently now Sunday might be, too). If you win the item on Friday, the next day is Saturday, not Monday.</p><p><br /></p><p>As for your question about a buyer winning late Friday and paying sometime Sunday, that doesn't seem to be your original concern. Obviously, if you win late on Friday, Sunday payment would be within the 48 hour minimal window. Beyond all of that, a NPB case being opened means you then have an ADDITIONAL 96 hours to pay before anything gets flagged on your account. I don't think it's reasonable to take nearly a week to pay for an item without contacting the seller in advance to let them know.</p><p><br /></p><p><br /></p><p>You couldn't have been within the two day (48 hour) window. It's simply not possible, unless there was some sort of a glitch related to going from Pacific Standard Time to Pacific Daylight Time. The system is automated, so the system wouldn't open a case sooner than the 48 hour window closing.</p><p><br /></p><p>Again, I think what's being lost in all of this is that the NPB system requires a seller to wait 96 hours before a NPB case can be escalated to have a decision rendered by the eBay support team.</p><p><br /></p><p>1) 48-72 hour automated trigger of NPB case being opened.</p><p>2) 96 hour minimum hold time before NPB case can be escalated.</p><p>3) Up to 48 hours for eBay to decide on the case.</p><p><br /></p><p>The buyer has at least 144 hours (six days) to pay for their item. If something comes up that prevents immediate payment, then the buyer should inform the seller before the 48 hour window opens. If something comes up within the second 96 hour window, just call eBay, and they'll remove the NPB flag from the account.</p><p><br /></p><p>Honestly, there's no downside for buyers when it comes to NPB cases. If you can't pay within six days of winning, you probably shouldn't be participating on eBay anyway.[/QUOTE]</p><p><br /></p>
[QUOTE="NorthKorea, post: 1998697, member: 29643"]You should pay before the seller ships out the item. It's logical. Otherwise, what happens is the buyer doesn't pay, eBay charges the seller their fee, the seller pays the shipping fee, the seller has sent out the item, and seller doesn't get paid. I realize your question is more along the lines of why should you pay before Monday. The reason you should pay before Monday is that Saturday is a postal day (and apparently now Sunday might be, too). If you win the item on Friday, the next day is Saturday, not Monday. As for your question about a buyer winning late Friday and paying sometime Sunday, that doesn't seem to be your original concern. Obviously, if you win late on Friday, Sunday payment would be within the 48 hour minimal window. Beyond all of that, a NPB case being opened means you then have an ADDITIONAL 96 hours to pay before anything gets flagged on your account. I don't think it's reasonable to take nearly a week to pay for an item without contacting the seller in advance to let them know. You couldn't have been within the two day (48 hour) window. It's simply not possible, unless there was some sort of a glitch related to going from Pacific Standard Time to Pacific Daylight Time. The system is automated, so the system wouldn't open a case sooner than the 48 hour window closing. Again, I think what's being lost in all of this is that the NPB system requires a seller to wait 96 hours before a NPB case can be escalated to have a decision rendered by the eBay support team. 1) 48-72 hour automated trigger of NPB case being opened. 2) 96 hour minimum hold time before NPB case can be escalated. 3) Up to 48 hours for eBay to decide on the case. The buyer has at least 144 hours (six days) to pay for their item. If something comes up that prevents immediate payment, then the buyer should inform the seller before the 48 hour window opens. If something comes up within the second 96 hour window, just call eBay, and they'll remove the NPB flag from the account. Honestly, there's no downside for buyers when it comes to NPB cases. If you can't pay within six days of winning, you probably shouldn't be participating on eBay anyway.[/QUOTE]
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Unpaid Item Case Opened on Ebay
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