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<p>[QUOTE=&quot;cncman, post: 563039, member: 17256&quot;]heres my experience, I haven&#039;t ordered directly from the mint since they confirmed I got a botanic garden set then later said that I was lying and no one ever told me that. And I wasn&#039;t one of the lucky ones to get it. So a couple weeks ago I break down and order a territories silver proof quarter set and an ASE online, I get the email confirmation that there were sets reserved for me with my order # and I see online where I placed the order, I also decided to get a suscription for the silver proof sets and the business strike sets, all of which showed on my order page when I ordered it. several days later I check online and it says I never ordered ANYTHING, EVER. So I call with my order # and the girl tells me she can see my order, in fact it is already in the warehouse being picked, she doesn&#039;t know why it isn&#039;t showing online but not to worry it probably will show back up. I realize it is 4-6 weeks or whatever but I still like to know that there actually is an order, especially since I paid. So I asked about my subscriptions, she said there were no subscriptions set up for me. So I told her what I wanted, 2 ea of the silver proof sets and 2 ea of the business strike mint sets, later I get my email confirmation that my subscription was set up for 2 silver proof sets and 2 regular mint proof sets! So I called back again to make sure I wouldn&#039;t put it off and forget and get charged and I told her what I needed, she cancelled the old order and placed the right order, repeating it back to me, and said I would get a new email confirmation, (I still can&#039;t view any orders online, still says I never ordered anything) never got the email confirmation, I decided to just forget about it, until today, when my friend that ordered the same day as me said he got emails saying his orders were cancelled and backordered. So I call again, today they guy says that my order is still good, it is still being processed, (so much for being picked in the warehouse like the other girl told me) so he says from what he can see none of my order was backordered. So I asked about my subscriptions, he said I was set up for 1 each silver proof, 1 each mint proof and 1 each business strikes! So they never got rid of the regular proofs and just added the business strikes, and lowered the quantity! I told him to just cancel the subscriptions I would straighten it out later, he said the computer wouldn&#039;t let him cancel it and I would have to wait till next year to do anything about it! so in what, 15 years I place 2 orders with the mint and both times they act like labotimized chimps! And they wonder why people don&#039;t buy as much from them anymore.[/QUOTE]</p><p><br /></p>

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