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<p>[QUOTE="stldanceartist, post: 2094248, member: 13307"]Say:</p><p><br /></p><p>"I am sorry that there was an error in the listing and you did not receive a 1984 S Proof Statue of Liberty Half Dollar (which does not exist.) I am happy to refund your money in accordance with the item description and my stated return policy.</p><p><br /></p><p>There is no need to threaten me with negative feedback, as I am happy to resolve this issue. For future reference, threatening to leave negative feedback unless certain demands are met is a violation of eBay feedback policy.</p><p><br /></p><p>(If your return policy says to return the coin, tell them to return the coin here.)</p><p><br /></p><p>Thank you,</p><p><br /></p><p>You."</p><p><br /></p><p>This user has technically threatened to use feedback as a negotiating tool, which means that (in my experience) if they leave a negative feedback for you, all you have to do is call eBay, point to how happy you were to follow your stated return policy, and they will remove the negative feedback. As soon as they threatened to give you bad feedback if you didn't refund their money and give them the coin for free, you are 100% in the driver's seat. One of the few instances where eBay does protect their sellers.[/QUOTE]</p><p><br /></p>
[QUOTE="stldanceartist, post: 2094248, member: 13307"]Say: "I am sorry that there was an error in the listing and you did not receive a 1984 S Proof Statue of Liberty Half Dollar (which does not exist.) I am happy to refund your money in accordance with the item description and my stated return policy. There is no need to threaten me with negative feedback, as I am happy to resolve this issue. For future reference, threatening to leave negative feedback unless certain demands are met is a violation of eBay feedback policy. (If your return policy says to return the coin, tell them to return the coin here.) Thank you, You." This user has technically threatened to use feedback as a negotiating tool, which means that (in my experience) if they leave a negative feedback for you, all you have to do is call eBay, point to how happy you were to follow your stated return policy, and they will remove the negative feedback. As soon as they threatened to give you bad feedback if you didn't refund their money and give them the coin for free, you are 100% in the driver's seat. One of the few instances where eBay does protect their sellers.[/QUOTE]
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