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<p>[QUOTE=&quot;Collecting Nut, post: 8476085, member: 74863&quot;]I just received an email offer about the buy one get one free gold coins that the Mint has offered. They are now extending their sale for three more days until the 20th.</p><p><br /></p><p>Yesterday I received a letter signed by the Director of the mint, Mr. Gibson. In which the letter talks about nothing but improving customer experience, and they’ve listened to the complaints to make improvements. They’re trying to improve customer service delivery. They mention the enhancing and their stabilized the website.</p><p><br /></p><p>They ask for patience due to unprecedented demand for circulated coins, staffing Shortages during the global pandemic and supply chain issues. They have significantly increased production of one of their most popular coins, the American Eagle one ounce silver dollar, which will lead to broader availability.</p><p>The letter also states that one of their top priorities is customer satisfaction.</p><p><br /></p><p>They say they have significantly strengthened and expanded enrollment programs and reduced call center wait times. They also reduce the average number of days for your order to be fulfilled.</p><p><br /></p><p>it also says they know it’s disappointing that some popular products are not available this year but they are committed to returning to full production going forward. And in 1923 they’re happy to announce the relaunch of the Morgan and peace dollar program.</p><p><br /></p><p>The 2022 summer collectors guide included a special promotion as an expression of appreciation to valued customers. The letter closes with a pledge to do everything possible to meet your expectations.</p><p><br /></p><p>Need I say more but that was the latter in its entirety.[/QUOTE]</p><p><br /></p>

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