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<p>[QUOTE=&quot;19Lyds, post: 1910400, member: 15929&quot;]First off, I would suggest that it not be called the USMINT.GOV since its NOT the US Mint that you&#039;re dealing with. You&#039;re dealing with an out sourced agency which works solely as a retain outlet for products produced by the United States Mint.</p><p><br /></p><p>As such, that outlet is subject to the same bally-wick that all of us get from our government. Lack of Communications (they are after all, only a retail outlet), lack of reasonable planning (given the lack of communication) and a lack of responsibility toward the customer. (Us).</p><p><br /></p><p>Instead of contracting the process out, I would prefer dealing with the US Mint where I could feel the my feedback actually meant something and where the feedback would actually have a chance on making an impact.[/QUOTE]</p><p><br /></p>

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