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<p>[QUOTE=&quot;krispy, post: 1910293, member: 19065&quot;]I&#039;m not disputing their minting standards at all. I even said earlier in this thread that they do minting very well.</p><p><br /></p><p>Boycotting the Mint is the only way to get them to listen because their customer surveys offer no platform for suggestions and the US Mint unlike many other world mints does not have an open dialog forum or blog to directly interact with it&#039;s customer base.</p><p><br /></p><p>Furthermore, the boycott concept is a direct trigger to catch their attention and the first thing that will suffer is their ad-budget, which has been increasing with rebranding the website in recent years, churning out arbitrary anniversary release coins year after year and now this junk tote bag.</p><p><br /></p><p>Where most complaints in this and other threads originate from is not the minting nor physical operations at the Mint itself, but rather the agents they employ, PR and advertising and a poor choice of order fulfillment firms.</p><p><br /></p><p>How many years has the Mint promised they are investigating and improving the website, and yet upon every hyped coin release, they can&#039;t handle the site traffic. They certainly have no problem preparing coins to sell at coin shows on release day to advertise themselves and send their PR reps to the coin shows to massage the show attendees, but they have shifting delivery dates weeks and months out for online orders.</p><p><br /></p><p>It&#039;s unacceptable and particularly poor customer appreciation for such a loyal customer base.[/QUOTE]</p><p><br /></p>

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