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<p>[QUOTE="krispy, post: 1910158, member: 19065"]Your log in issue is something you can fix as it's got more to do with the way your browser preference settings are configured. Look for settings that allow the browser to remember user/passwords for sites. Many browsers wipe history, cookies and browser cache when you shut down the browser application, so the next time you run the application and navigate to the Mint site, you are asked to sign in.</p><p><br /></p><p>It's not that big of a hassle to type your username and it's probably safer if you do it manually every time rather than entrust software to remember it for you, especially if you log on over wifi.</p><p><br /></p><p><i>As for suggestions per this thread...</i></p><p><br /></p><p>I've recently stated this in another thread about the Mint's online catalog and order processing through to fulfillment by PBGS... My suggestion to the Mint is to stop using their own online catalog and hand it over to Amazon or a large retailer like Walmart, with much more sophisticated and reliable systems, both online and in the real world for fulfilling orders. Clearly the Mint is good at minting coins, but not good at providing the best customer service and online experience. PBGS may be good at offering good rates to the Mint's contract, but it's costing the Mint a public reputation amongst it's customers for confusing and anything but timely, clearly defined delivery. Amazon tells you when you can get your order based upon time of day the order is received, and they handle pre-sales very well.</p><p><br /></p><p>Furthermore, if anyone read the Saddle-Ridge horde coin story at length, some mention of Amazon expanding it's "Collectibles" category to coins this year in May should be an interesting test to coins selling on Amazon. It may give eBay a run for it's money in the numismatic listings and could be a contender for the Mint to go with Amazon.[/QUOTE]</p><p><br /></p>
[QUOTE="krispy, post: 1910158, member: 19065"]Your log in issue is something you can fix as it's got more to do with the way your browser preference settings are configured. Look for settings that allow the browser to remember user/passwords for sites. Many browsers wipe history, cookies and browser cache when you shut down the browser application, so the next time you run the application and navigate to the Mint site, you are asked to sign in. It's not that big of a hassle to type your username and it's probably safer if you do it manually every time rather than entrust software to remember it for you, especially if you log on over wifi. [I]As for suggestions per this thread...[/I] I've recently stated this in another thread about the Mint's online catalog and order processing through to fulfillment by PBGS... My suggestion to the Mint is to stop using their own online catalog and hand it over to Amazon or a large retailer like Walmart, with much more sophisticated and reliable systems, both online and in the real world for fulfilling orders. Clearly the Mint is good at minting coins, but not good at providing the best customer service and online experience. PBGS may be good at offering good rates to the Mint's contract, but it's costing the Mint a public reputation amongst it's customers for confusing and anything but timely, clearly defined delivery. Amazon tells you when you can get your order based upon time of day the order is received, and they handle pre-sales very well. Furthermore, if anyone read the Saddle-Ridge horde coin story at length, some mention of Amazon expanding it's "Collectibles" category to coins this year in May should be an interesting test to coins selling on Amazon. It may give eBay a run for it's money in the numismatic listings and could be a contender for the Mint to go with Amazon.[/QUOTE]
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