Did anyone else receive a request to take an online survey from the Department of the Treasury? I received one in the mail and just completed the survey, which took about 10 - 15 minutes. It asks some questions on topics that many have raised on this forum: quality of products, quality of packaging, customer service and the usual demographics questions. It also allowed for some free text answers so it wasn't just a multiple-choice survey. They seem to want substantive answers. I have only purchased the Apollo 11 Commemorative in the last 12 months, so I really didn't have too much to offer because overall that purchase was a good experience. I did add that the quality and eye appeal of many of the Mint's designs overall has decreased and that is why I have only purchased two Commemorative issues in the past two decades. I also said that some recent issue appeared "gimmicky" and I hoped that the US Mint won't go the way of the Canadian Mint in even more "gimmicky" releases. I'm glad that I was asked, but I know that many more of you here would have plenty to say on this survey, so I hope more of you received the letter that I did.
I receive e-mailed surveys from the US Mint regularly. I checked my old e-mails and found nine surveys with replies since 2017. Suggestions I have made in the last year are: Availability of West Point-mintmarked quarters in rolls of 40 just like the ones produced for Philadelphia, Denver and San Francisco. Or, produce a mint set of the five W-mintmarked quarters. A mint set of Philadelphia and Denver Innovation dollars instead of the rolls of 25. Silver proof versions of the Native American dollars in the silver proof sets.
