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<p>[QUOTE=&quot;masterswimmer, post: 7488572, member: 102022&quot;]When we submit a coin for authentication and grading we are paying for a service. The TPG&#039;s have every obligation to their clientele to put out the best product/service they can. They are not beyond reproach, although some of them believe they are and do all they can to make the paying customer believe they are.</p><p><br /></p><p>[USER=93371]@Jack D. Young[/USER] I think what you propose is great for the hobby. I don&#039;t believe the management at any of the TPG&#039;s should be forewarned to your test. There&#039;s no reason they should have the upper hand being able to alert their authenticators to the pending &#039;secret shopper&#039;. Why anyone would think the TPG&#039;s are above validation puzzles me. We pay them to be the experts. They don&#039;t put their product out to us with the caveat that they might be wrong. They are so sure of their authentication process they offer guarantees. </p><p><br /></p><p>Not that it matters to you Jack, but I wholeheartedly endorse your endeavor. I also believe it is in the best interest to the numismatic community to make the results, both positive and negative, available to the consumer. Again, they are not beyond reproach. Holding them accountable for the service they provide is what consumerism is all about.</p><p><br /></p><p>Kudos to you Jack.[/QUOTE]</p><p><br /></p>

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