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<p>[QUOTE=&quot;susanlynn9, post: 19112, member: 1258&quot;]Maybe in this guys case but not ours.</p><p><br /></p><p><br /></p><p><br /></p><p>We have had this happen to us <b>many</b> times. Feedback extortion works both ways and if a buyer snipes they couldn&#039;t care less about negative feedback so they have nothing to lose.</p><p><br /></p><p>That &quot;eBay Secrets&quot; CD that surfaces on eBay all the time until it gets pulled, <b>tells</b> buyers how to extort from sellers that leave feedback first. It even has sample emails.</p><p><br /></p><p><br /></p><p><br /></p><p><br /></p><p>Wrong!</p><p><br /></p><p>You are saying here that the buyers only responsibility is to pay for the item. This is not true.</p><p><br /></p><p>Buyers responsibilities...</p><p><br /></p><p><b>1. Read the description</b>. </p><p><br /></p><p>A huge percentage of buyers don&#039;t read the entire description. </p><p><br /></p><p><b>A.</b> We <b>clearly</b> state that we <b>do not </b> accept Paypal from unconfirmed addresses. We received 3 payments today alone from unconfirmed addresses. I don&#039;t leave neutral feedback for these buyers. They deserve it though, they&#039;re wasting my time because they shirked <b>their</b> responsibility.</p><p><br /></p><p><b>B.</b> The buyer receives the item, leaves a negative about a defect that was clearly indicated in the auction. Positive transaction because they paid? No.</p><p><br /></p><p><b>C.</b> Buyer selects Media Mail (which is clearly explained) as their shipping. Leaves neutral because shipping takes 2 weeks. Positive transaction because they paid? No.</p><p><br /></p><p><br /></p><p><b>2. Pay in a timely manner.</b> Buyer pays 3 weeks after the auction, a payment reminder, and NPB alert. Positive feedback because they paid?No. They deserve a neutral, but I leave a positive anyway.</p><p><br /></p><p><b>3. Handle the transaction professionally.</b> </p><p><br /></p><p><br /></p><p>Feedback is a rating of the transaction. The transaction is not over until the item is received and evaluated. And it never will be.</p><p><br /></p><p>Say you own a furniture store and someone comes in and pays you for new furniture to be delivered the next day. You have 3 guys at $15/hr load the truck and drive this 11mpg gaz-guzzler 30 miles to discover that even though they promised you they would be home, they&#039;re not.</p><p><br /></p><p>Are you having positive thoughts right now? I think not. But they paid you, what&#039;s the problem?</p><p><br /></p><p>The transaction is not over just because payment is made. Ever.</p><p><br /></p><p><b>Bobby (Susan&#039;s hubby)</b>[/QUOTE]</p><p><br /></p>

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