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<p>[QUOTE=&quot;Cloudsweeper99, post: 318646, member: 3011&quot;]Only on one occasion.&nbsp; I took the piece to a local jeweler that my wife and I have bought from before and since.&nbsp; I had a relatively recent appraisal [from another service].&nbsp; The treated us with respect, examined the piece, no arguing about how the other appraiser was wrong, or the market was down, or the piece was out of date, etc.&nbsp; They offered us about 80% of appraised value of the stone, nothing for the setting [which was a small gold setting], and paid us.&nbsp; It&#039;s a delight to do business with them on both sides of the transaction.</p><p><br /></p><p>I&#039;m talking about a free-standing privately owned local fine jeweler, not a mall chain store.&nbsp; Coin dealers have a lot to learn.&nbsp; Maybe they should apprentice with jewelers to learn a little bit about customer service.[/QUOTE]</p><p><br /></p>

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