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To Return or Not to Return... Bronze Disease Dilemma
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<p>[QUOTE="dougsmit, post: 3797097, member: 19463"]The question is whether or not someone knew the coin was a BD bomb just waiting to go off. Let's say I have a coin with BD and soak it in DW and dry it out so it looks OK. Then I consign it to your auction and you list it in your sale whether or not you recognized the situation. Six months after the sale, the BD blooms again and the buyer has a problem through no fault of his own except that he bought a coin from one or two people who were hiding the fact that the coin had a problem. On the other hand, if the purchaser lives in a high humidity area, the fully 'cured' coin could relapse while it would not have been in the desert. It is not the fault of a consignor or dealer that a buyer lives in Florida. </p><p><br /></p><p>As I stated before, I would be surprised if the auction would refund the coin after so long but some sellers will refund anything for any reason just to keep return customers coming back for more.</p><p><br /></p><p>From a business sake, would the seller benefit more refunding this one coin and keeping all of us happy? Would refusing cost him our business including the decision with whom we will chose to consign our coins when we sell/pass? I guarantee that the dealer who will make the most off of me in the future is not the one I will buy from in the next few years but the one I have instructed my family to contact when I am gone. </p><p><br /></p><p>Part of me believes that it would be inappropriate to ask for a refund under the circumstances presented by this coin after so long BUT I can see where granting that unreasonable refund might be a good idea depending on how important that seller considers his relationship with this particular customer.[/QUOTE]</p><p><br /></p>
[QUOTE="dougsmit, post: 3797097, member: 19463"]The question is whether or not someone knew the coin was a BD bomb just waiting to go off. Let's say I have a coin with BD and soak it in DW and dry it out so it looks OK. Then I consign it to your auction and you list it in your sale whether or not you recognized the situation. Six months after the sale, the BD blooms again and the buyer has a problem through no fault of his own except that he bought a coin from one or two people who were hiding the fact that the coin had a problem. On the other hand, if the purchaser lives in a high humidity area, the fully 'cured' coin could relapse while it would not have been in the desert. It is not the fault of a consignor or dealer that a buyer lives in Florida. As I stated before, I would be surprised if the auction would refund the coin after so long but some sellers will refund anything for any reason just to keep return customers coming back for more. From a business sake, would the seller benefit more refunding this one coin and keeping all of us happy? Would refusing cost him our business including the decision with whom we will chose to consign our coins when we sell/pass? I guarantee that the dealer who will make the most off of me in the future is not the one I will buy from in the next few years but the one I have instructed my family to contact when I am gone. Part of me believes that it would be inappropriate to ask for a refund under the circumstances presented by this coin after so long BUT I can see where granting that unreasonable refund might be a good idea depending on how important that seller considers his relationship with this particular customer.[/QUOTE]
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To Return or Not to Return... Bronze Disease Dilemma
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