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<p>[QUOTE="BooksB4Coins, post: 1872278, member: 36230"]Nothing beats a knowledgeable face-to-face dealer, and this is true for both veteran and newbie collectors alike, but is an especially valuable asset for the latter. Of course much depends on the interests of the individual collector, but in many cases, those who choose to take the online route in order to save a few bucks now end up paying for it in the long run.</p><p><br /></p><p>Now, as for manners, let's not forget that this is a two-way street. Respect begets respect in all aspects of life, but for some reason, this truth seems to be lost on certain collectors/buyers. Just because you or any collector walks into a shop, up to a table, or in some way makes contact with a dealer, this does not mean you can walk all over him, or that if he reaches his limit and puts his foot down, he is automatically the bad guy as so many here seem to think.</p><p><br /></p><p>Since you are a dentist, please allow me to ask if you, after doing some sort of minor, low-profit, inexpensive work on a patient, would feel obligated to attend to this person's every whim and want, especially if doing so meant that you had to take time away from other paying patients? Would you be okay with someone coming into your examining room once a week (as an example) and sitting there for a few hours trying to decide if they wanted some sort of work done? Perhaps I am wrong, but I assume that you like to have a roof over your head, pay your bills, and/or have money to simply live on and would not willingly give that up just so that you could be "warm and welcoming" to this person that has no problem wasting your time and/or costing you money.</p><p><br /></p><p>While two different things, may I ask if you leave medications in a place where a patient (customer) could get their hands on them? Legal responsibilities aside, I assume that you do not want to open yourself up so that people could steal from you, right? Well, how do you think a dealer that refuses to allow a potential unknown customer to dig through his inventory unsupervised feels? How many times have we seen threads where some collector is upset because X dealer refused to allow them to do just that? Again, your field and coin dealing are two very different areas, but I do hope that you understand my point with this. It is easy to think that every potential coin buyer should be treated like gold every time he walks in the door, but the reality is that some simply do not deserve it, or if they do, it is impractical to do so.</p><p><br /></p><p>I can only imagine what it may be like to have someone trying to con me into writing a script for narcotics, but I am sure it is something you take very seriously since this is part of your career and livelihood. Similarly, try to imagine what it is like to have someone con you out of your time and/or inventory, which is a dealer's livelihood, by one of near countless different methods employed by certain collectors, wannabe dealers, etc, and then tell me that everyone deserves that "warm and welcoming" reception. Perhaps I better understand what certain people are capable of because I've lived it. There was a time in my life where I could have spent 16+ hours a day answering questions or giving advice to people only interested in taking advantage of an honest offer to help. I too believe in above and beyond customer service, but this should be reserved for new customers and/or those that deserve it, but not for those who have shown a lack of concern or respect for your time and business. The dealer that is the subject of this thread should not be faulted for apparently reaching the end of his rope. By the OP's admission, this gentleman has done much for and treated him very well, yet because the OP wants his cake and to eat it too, the dealer turns into the "screw him" bad guy, and that's not right.[/QUOTE]</p><p><br /></p>
[QUOTE="BooksB4Coins, post: 1872278, member: 36230"]Nothing beats a knowledgeable face-to-face dealer, and this is true for both veteran and newbie collectors alike, but is an especially valuable asset for the latter. Of course much depends on the interests of the individual collector, but in many cases, those who choose to take the online route in order to save a few bucks now end up paying for it in the long run. Now, as for manners, let's not forget that this is a two-way street. Respect begets respect in all aspects of life, but for some reason, this truth seems to be lost on certain collectors/buyers. Just because you or any collector walks into a shop, up to a table, or in some way makes contact with a dealer, this does not mean you can walk all over him, or that if he reaches his limit and puts his foot down, he is automatically the bad guy as so many here seem to think. Since you are a dentist, please allow me to ask if you, after doing some sort of minor, low-profit, inexpensive work on a patient, would feel obligated to attend to this person's every whim and want, especially if doing so meant that you had to take time away from other paying patients? Would you be okay with someone coming into your examining room once a week (as an example) and sitting there for a few hours trying to decide if they wanted some sort of work done? Perhaps I am wrong, but I assume that you like to have a roof over your head, pay your bills, and/or have money to simply live on and would not willingly give that up just so that you could be "warm and welcoming" to this person that has no problem wasting your time and/or costing you money. While two different things, may I ask if you leave medications in a place where a patient (customer) could get their hands on them? Legal responsibilities aside, I assume that you do not want to open yourself up so that people could steal from you, right? Well, how do you think a dealer that refuses to allow a potential unknown customer to dig through his inventory unsupervised feels? How many times have we seen threads where some collector is upset because X dealer refused to allow them to do just that? Again, your field and coin dealing are two very different areas, but I do hope that you understand my point with this. It is easy to think that every potential coin buyer should be treated like gold every time he walks in the door, but the reality is that some simply do not deserve it, or if they do, it is impractical to do so. I can only imagine what it may be like to have someone trying to con me into writing a script for narcotics, but I am sure it is something you take very seriously since this is part of your career and livelihood. Similarly, try to imagine what it is like to have someone con you out of your time and/or inventory, which is a dealer's livelihood, by one of near countless different methods employed by certain collectors, wannabe dealers, etc, and then tell me that everyone deserves that "warm and welcoming" reception. Perhaps I better understand what certain people are capable of because I've lived it. There was a time in my life where I could have spent 16+ hours a day answering questions or giving advice to people only interested in taking advantage of an honest offer to help. I too believe in above and beyond customer service, but this should be reserved for new customers and/or those that deserve it, but not for those who have shown a lack of concern or respect for your time and business. The dealer that is the subject of this thread should not be faulted for apparently reaching the end of his rope. By the OP's admission, this gentleman has done much for and treated him very well, yet because the OP wants his cake and to eat it too, the dealer turns into the "screw him" bad guy, and that's not right.[/QUOTE]
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