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<p>[QUOTE="sonlarson, post: 1868977, member: 15488"]Reading all these post make me thankful for the privilege of doing business with my LCD. I have spent a lot of money with him over the years and we have a great relationship. The coins I have purchased from him have always been accurately graded and priced fairly. I have never felt the need to haggle over the cost of the coin. I have learned from the shows that I have attended that most of the coins are overgraded and appear to be underpriced for the grade on the packaging. In actuality once the dealer applies his "discount" you get home with a coin that is priced fairly for the "actual" grade, but no bargain. Since I have learned that, I now take a different approach and have learned to apply my own grade, and then factor the price. In all the years of doing business with my LCD, I have return exactly 1 coin. I noticed a flaw on the coin when I got home that I didn't see at the shop. I returned about 2 hours later and asked if I could exchange it for another coin. He showed me the same coin in a higher grade priced $30 more than what I previously spent. I agreed to purchase the coin at that price. When he rang up the transaction he reduced the price by $15.That coin current value is $15 more than what I paid. He took a hit for my mistake. Am I happy? Yes. Am I now a loyal customer? You bet I am!</p><p><br /></p><p>One rule of mine. I have never gone into his shop without spending money! If I don't see what I am looking for, I will always find something on the bargain table or purchase some supplies. I leave him a note with what I am looking for and check back later. Another rule, if he and I are engaged in a "non-buying" conversation and another customer walks in, I immediately stop the conversation and tell him to wait on the other customer. If I have already made my purchase, I wave him goodbye and let him take care of his customers.</p><p><br /></p><p>Maybe I am just lucky, but I think I have a great LCD[/QUOTE]</p><p><br /></p>
[QUOTE="sonlarson, post: 1868977, member: 15488"]Reading all these post make me thankful for the privilege of doing business with my LCD. I have spent a lot of money with him over the years and we have a great relationship. The coins I have purchased from him have always been accurately graded and priced fairly. I have never felt the need to haggle over the cost of the coin. I have learned from the shows that I have attended that most of the coins are overgraded and appear to be underpriced for the grade on the packaging. In actuality once the dealer applies his "discount" you get home with a coin that is priced fairly for the "actual" grade, but no bargain. Since I have learned that, I now take a different approach and have learned to apply my own grade, and then factor the price. In all the years of doing business with my LCD, I have return exactly 1 coin. I noticed a flaw on the coin when I got home that I didn't see at the shop. I returned about 2 hours later and asked if I could exchange it for another coin. He showed me the same coin in a higher grade priced $30 more than what I previously spent. I agreed to purchase the coin at that price. When he rang up the transaction he reduced the price by $15.That coin current value is $15 more than what I paid. He took a hit for my mistake. Am I happy? Yes. Am I now a loyal customer? You bet I am! One rule of mine. I have never gone into his shop without spending money! If I don't see what I am looking for, I will always find something on the bargain table or purchase some supplies. I leave him a note with what I am looking for and check back later. Another rule, if he and I are engaged in a "non-buying" conversation and another customer walks in, I immediately stop the conversation and tell him to wait on the other customer. If I have already made my purchase, I wave him goodbye and let him take care of his customers. Maybe I am just lucky, but I think I have a great LCD[/QUOTE]
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