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<p>[QUOTE=&quot;CamaroDMD, post: 1868360, member: 5233&quot;]I think you are 100% correct...there is a certain etiquette in a shop.&nbsp; That&#039;s true...it&#039;s an &quot;old school&quot; way of thinking, but it&#039;s true.&nbsp; I think it&#039;s the same in any small business, or at least it should be.</p><p><br /></p><p>I also think in this day and age...everyone &quot;wants it their way.&quot;&nbsp; It depends on how you want to run your business as to how you react.&nbsp; In my personal case (since a patient being less than committal was brought up)...I&#039;m going to play nice in the hopes they get the work done.&nbsp; But then again, I am young with a pretty new business on a tight budget.&nbsp; If I was older and more established and I didn&#039;t &quot;need&quot; that filling (of whatever it is)...I might be more like this dealer too.&nbsp; </p><p><br /></p><p>I agree that the customer is pushing his limits.&nbsp; I also think depending on what the situation of the dealer is...the reaction might be different.[/QUOTE]</p><p><br /></p>

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