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<p>[QUOTE=&quot;Prime Mover, post: 1868246, member: 38783&quot;]Bingo!</p><p><br /></p><p>Being gruff to customers and acting this way is not in general good to anyone&#039;s bottom line - if people aren&#039;t buying your product because you shoo them away with your attitude/actions obviously you won&#039;t stay in business long.</p><p><br /></p><p>I can understand if people come in repeatedly asking to see stuff and then never buying - that can tend to irritate.&nbsp; However, the key as Camaro said is that he&#039;s in customer service.&nbsp; It&#039;s his job to take that unfocused buyer and sell to them, convince them that they want to buy something, even if it&#039;s a 2 dollar item at first.&nbsp; Need to build up the rapport with the customer, and make them feel like coming back to buy more.&nbsp; Bees and honey, not vinegar, all that sort of stuff...</p><p><br /></p><p>He&#039;s obviously not doing that so unless you have something specific in mind when you go there or it&#039;s especially convenient to just go there, I&#039;d blow that shop off and go elsewhere.[/QUOTE]</p><p><br /></p>

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