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<p>[QUOTE="Treashunt, post: 1985745, member: 6763"]As far as ANACS goes, in many instances they are superior.</p><p><br /></p><p>As far as customer service, they are excellent.</p><p><br /></p><p>I have sat & talked to Paul & JT many times, both are very approachable.</p><p>Last year (or the year before) I brought back a V-nickel (1912 S) and asked Paul "how many letters do you need for a VG?" [there were about 4+ there] He asked JT to look at it, who nodded, and said write it up.</p><p><br /></p><p>I asked what I owed them, and Paul said 'why should you pay for our screw up?'</p><p><br /></p><p>Now, to me that is customer service.</p><p><br /></p><p>I also questioned one other [Bust $1/2] this year and they re-examined it n/c.</p><p><br /></p><p>Nice folks there and I have spent a lot of time talking coins, grading and cleaned coins etc with them.</p><p><br /></p><p>Sure many folks don't like their yellow slabs, but I do like the top label, so you can view the content without pulling out every slab from a box.</p><p><br /></p><p>and, yes, many times I think they are too harsh on a grade[/QUOTE]</p><p><br /></p>
[QUOTE="Treashunt, post: 1985745, member: 6763"]As far as ANACS goes, in many instances they are superior. As far as customer service, they are excellent. I have sat & talked to Paul & JT many times, both are very approachable. Last year (or the year before) I brought back a V-nickel (1912 S) and asked Paul "how many letters do you need for a VG?" [there were about 4+ there] He asked JT to look at it, who nodded, and said write it up. I asked what I owed them, and Paul said 'why should you pay for our screw up?' Now, to me that is customer service. I also questioned one other [Bust $1/2] this year and they re-examined it n/c. Nice folks there and I have spent a lot of time talking coins, grading and cleaned coins etc with them. Sure many folks don't like their yellow slabs, but I do like the top label, so you can view the content without pulling out every slab from a box. and, yes, many times I think they are too harsh on a grade[/QUOTE]
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