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<p>[QUOTE="Michael K, post: 3306021, member: 78298"]I didn't get the paper the other day. (Bad weather). I call for a replacement, that doesn't come. I call and speak to a woman, who assures me it's out for delivery.</p><p>The next day I call the same woman and ask to have yesterday's paper sent.</p><p>She swears up and down there are no copies left. (When they deliver the paper to stores, they pick up the unsold copies. So I know they have copies. And, they have an archive, a library of old papers.) She refuses to budge on her position. </p><p>I email a worker higher up in the food chain that I met, and he arranged to have a paper delivered to me along with my regular paper the next day, and sure enough it came as he said it would. Was she lying to me? Did she really believe there wasn't 1 single copy of that paper in the entire city? Are the extra copies incinerated? Was she just trying to get rid of me?</p><p>Always go further and further up the chain to get something done. When I was in business I would always go to the top man (person) and avoid all the grunts.[/QUOTE]</p><p><br /></p>
[QUOTE="Michael K, post: 3306021, member: 78298"]I didn't get the paper the other day. (Bad weather). I call for a replacement, that doesn't come. I call and speak to a woman, who assures me it's out for delivery. The next day I call the same woman and ask to have yesterday's paper sent. She swears up and down there are no copies left. (When they deliver the paper to stores, they pick up the unsold copies. So I know they have copies. And, they have an archive, a library of old papers.) She refuses to budge on her position. I email a worker higher up in the food chain that I met, and he arranged to have a paper delivered to me along with my regular paper the next day, and sure enough it came as he said it would. Was she lying to me? Did she really believe there wasn't 1 single copy of that paper in the entire city? Are the extra copies incinerated? Was she just trying to get rid of me? Always go further and further up the chain to get something done. When I was in business I would always go to the top man (person) and avoid all the grunts.[/QUOTE]
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