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The inscrutable US Mint: Order "on hold"
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<p>[QUOTE="bama guy, post: 273673, member: 6154"]Mike, all I can do is relate my experience on the time stamp thing. I was curious about what my time stamp was other than what the email said. I call the mint and talked to some semi- new customer service Representative. I knew I had seen this time stamp on some of my order stuff but could not remember how or where. Anyhow this young lady (assume) talked to her supervisor and told me they (the mint) could give me the time I ordered but I could not go directly to it. I will take part of the blame for that. I Probably did not explain what I wanted very well . Some old people get confused very easily but she thanked me for calling the mint and said some other stuff and I left. I appreciate her trying </p><p><br /></p><p>Anyhow I found that if you have an account you have to sign in and then go to the track order and enter your order number and last name. Did not show that time stamp when I just went to the mint home page and entered that stuff. Had to log in first. It worked for me the last time i tried it. I thought at one time you could go on your order history and click on the number and it would show that but it would not work for me last time I tried. As I have said some old people get confused easily. </p><p><br /></p><p>what I find kind of weird is the number of "next in Line" or "sorry charlie" orders that the mint is accepting. Either the mint has a of people like me working for them and someone forgot to flip the off switch or the mint anticipates lots of order canceled. Anyhow will be a couple of days before we can expect any movement I would think. </p><p><br /></p><p>I would not worry about the AM thing either guys. It has been reported several times in here. Who know it could be a time zone thing. </p><p><br /></p><p>One good thing about this forum is people can compare notes. If it looks like you are having a problem then you should have time to fix it before orders are cancelled. Looks like eveyone is on the slow down loading page right now.[/QUOTE]</p><p><br /></p>
[QUOTE="bama guy, post: 273673, member: 6154"]Mike, all I can do is relate my experience on the time stamp thing. I was curious about what my time stamp was other than what the email said. I call the mint and talked to some semi- new customer service Representative. I knew I had seen this time stamp on some of my order stuff but could not remember how or where. Anyhow this young lady (assume) talked to her supervisor and told me they (the mint) could give me the time I ordered but I could not go directly to it. I will take part of the blame for that. I Probably did not explain what I wanted very well . Some old people get confused very easily but she thanked me for calling the mint and said some other stuff and I left. I appreciate her trying Anyhow I found that if you have an account you have to sign in and then go to the track order and enter your order number and last name. Did not show that time stamp when I just went to the mint home page and entered that stuff. Had to log in first. It worked for me the last time i tried it. I thought at one time you could go on your order history and click on the number and it would show that but it would not work for me last time I tried. As I have said some old people get confused easily. what I find kind of weird is the number of "next in Line" or "sorry charlie" orders that the mint is accepting. Either the mint has a of people like me working for them and someone forgot to flip the off switch or the mint anticipates lots of order canceled. Anyhow will be a couple of days before we can expect any movement I would think. I would not worry about the AM thing either guys. It has been reported several times in here. Who know it could be a time zone thing. One good thing about this forum is people can compare notes. If it looks like you are having a problem then you should have time to fix it before orders are cancelled. Looks like eveyone is on the slow down loading page right now.[/QUOTE]
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