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<p>[QUOTE=&quot;kortgawain, post: 71338, member: 3520&quot;]I was actually reasonably pleased with the US Mint&#039;s customer service, until theystarted messing with the website for upgrades.&nbsp; It was easy to use before, I could easily track the status of shipments, and I didn&#039;t get these silly estimated shipping dates.&nbsp; Also, the bunching of the collector&#039;s items into the first of the year (even having several become available on the same day!) caused havoc in ordering and fear of cancellation of your order.</p><p><br /></p><p>I was asked to participate in an official survey from the US Mint, and I did not hold back one iota as to my complaints.&nbsp; The problem was that the questions did not allow for a specific complaint as to one section.[/QUOTE]</p><p><br /></p>

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