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<p>[QUOTE=&quot;CamaroDMD, post: 361805, member: 5233&quot;]Hmm, a lot of teller bashing around here.&nbsp; You know, maybe you guys should be careful...some (at least 1) walk among you.</p><p><br /></p><p>I think I should clarify a couple points here because my job is being ripped on.&nbsp; First off, you make considerably more than minimum wage working at a bank...even being a teller.&nbsp; Its not a great income, but its more than minimum I promise you.</p><p><br /></p><p>Also, I saw someone mention going to BofA and asking for customer rolled coins and getting an odd response.&nbsp; Did you in fact get customer rolled coins from them?&nbsp; If so, I&#039;m surprised.&nbsp; You wouldn&#039;t get them from me...why you ask?&nbsp; Because we don&#039;t have any of them on hand...ever.&nbsp; If a customer brings in a roll of coins to cash in, the first thing we do is break the roll open and run it through a coin machine.&nbsp; Thats the policy at US Bank.&nbsp; The only time we accept rolled coins is if they are US Bank rolled coins and haven&#039;t been tampered with.&nbsp; Generally this happens with a business customer who didn&#039;t need their whole change order.</p><p><br /></p><p>It is odd that they wouldn&#039;t search their drawers for older style bills...I suppose they were just rude employees, but you find those everywhere.&nbsp; I personally find them making a big deal out of that request a little odd.&nbsp; I understand not wanting to part with rolled coins because the bank only has so much on hand and it is ordered mainly for business customers.&nbsp; However, if you are a customer of the bank...than I would think they would be more willing.&nbsp; If your not a bank customer (ie, don&#039;t have an account) don&#039;t go in their and expect any of the bank&#039;s &quot;services.&quot;&nbsp; That doesn&#039;t mean you can&#039;t ask to trade bills for older bills if they have them or pick up some lose half dollars.&nbsp; But, rolled coins are a service banks provide to their customers.&nbsp; If they are willing to give them to non customers, than thats great...but if not you shouldn&#039;t get upset.&nbsp; Banks are businesses designed to make money and rolling coins cost money...if you aren&#039;t a &quot;paying&quot; customer you aren&#039;t necessary entitled to them.</p><p><br /></p><p>Now, that doesn&#039;t excuse rude employees.&nbsp; They should never be rude.&nbsp; I try hard to not be rude to any customers and try and accommodate them as best as I can.&nbsp; If a non customer cashes a check drawn on our bank and wants a roll of quarters or 2, I give them to them...thats fine.&nbsp; But, I probably wouldn&#039;t give a non-customer $50 worth of rolled nickels for a $50 bill...especially if we were short on rolled coins.&nbsp; Thats just the way it is.</p><p><br /></p><p>It irritates me to see people on this forum (and don&#039;t get me wrong, I LOVE this forum), who...for the most part, probably don&#039;t know what is involved in running a bank branch complain about not getting all their requests met at a bank they don&#039;t even have an account at.&nbsp; </p><p><br /></p><p>Again, that never excuses a teller being rude to any person that is in their window...thats just not right.&nbsp; They should never have a problem checking their lose coin tray and doing a quick search through their drawer looking for older bills.&nbsp; Thats easy and quick.&nbsp; I can tell you that not one (well, maybe one...but he&#039;s an ass) of the teller&#039;s I work with would hesitate to do that.&nbsp; In fact, we ask each other all the time if we have half dollars or Presidential dollars for people who want them.&nbsp; So, don&#039;t judge my job because a couple of jerks out there were rude.&nbsp; Being a bank teller is actually a pretty good job that requires a lot of responsibility...and believe it or not, a lot of knowledge and training to do (there are a ton of laws and federal regulations you have to know inside and out).[/QUOTE]</p><p><br /></p>

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