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<p>[QUOTE=&quot;Troodon, post: 324392, member: 4626&quot;]What&#039;s so bad about 98.4%?&nbsp; That means only 16 out of every 1000 customers were unsatisfied... most businesses would be ecstatic to have that level of customer satisfaction.&nbsp; It&#039;s unrealistic to believe that any company selling above a given volume can possibly make everyone happy.</p><p><br /></p><p>Mutually withdrawn can just be customers whining about whatever or not understanding the proper procedures.&nbsp; I work retail and have to refund several purchases a day just because a customer woke up one day and decided they didn&#039;t like what they bought.&nbsp; A lot of those mutually withdrawn feedbacks may have just been buyer&#039;s remorse.</p><p><br /></p><p>The thing with unsearched lots is, you have no idea precisely what you&#039;re going to get, so complaining you didn&#039;t get quite what you expected is a little silly.&nbsp; As long as you get what was described, you can&#039;t complain you didn&#039;t get something the listing didn&#039;t specify you would.&nbsp; Not that stops some people from complaining anyway apparently...</p><p><br /></p><p>Don&#039;t just lookat how many negatives someone gets.&nbsp; Read the negatives and see if they&#039;re actually legitimate complaints.[/QUOTE]</p><p><br /></p>

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