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Thanks NGC for Lost 2015 Roos.MOD set OGP packaging !
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<p>[QUOTE="keemao, post: 2168871, member: 43972"]On Monday I would call NGC, ask to talk to one of the heads of customer service. tell them what happened, tell them you will email them pictures of the packaging torn open and from USPS and ask them to reimburse your for the cost of at least what you paid to have them save the OGP and mail it back to you. I doubt they will reimburse you for the boxes but I am sure not everyone asked for the OGP back and ask if they have any around that were not returned and maybe they can mail you another set of them. I suspect someone got an idea of what they thought was in the envelope and took it out thinking they were gonna hit a big score or it did get damaged....but even if it got damaged by the PO the contents were not hard to see and they should have put it all back in there. Just be sure to not be afraid to go up the ladder at NGC and really go after them. Remember that a bunch of them are at the Long Beach show so you might have to call back on Tuesday to get the right people.[/QUOTE]</p><p><br /></p>
[QUOTE="keemao, post: 2168871, member: 43972"]On Monday I would call NGC, ask to talk to one of the heads of customer service. tell them what happened, tell them you will email them pictures of the packaging torn open and from USPS and ask them to reimburse your for the cost of at least what you paid to have them save the OGP and mail it back to you. I doubt they will reimburse you for the boxes but I am sure not everyone asked for the OGP back and ask if they have any around that were not returned and maybe they can mail you another set of them. I suspect someone got an idea of what they thought was in the envelope and took it out thinking they were gonna hit a big score or it did get damaged....but even if it got damaged by the PO the contents were not hard to see and they should have put it all back in there. Just be sure to not be afraid to go up the ladder at NGC and really go after them. Remember that a bunch of them are at the Long Beach show so you might have to call back on Tuesday to get the right people.[/QUOTE]
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Thanks NGC for Lost 2015 Roos.MOD set OGP packaging !
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