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Terrible service from the U.S. Mint
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<p>[QUOTE="1865King, post: 7540508, member: 103207"]Just to add my input to this question about the mint shipping system. Being notified that your order was shipped doesn't always mean it was actually shipped. All it means is they have processes your order and it waiting to be picked up by the US post office. Sometimes the post office won't pick it up for a few days to as long as a week. The first time it happened to me was many years ago and it took over two weeks from the time I was told it was shipped before I actually received my order. I've run into the same thing at a major auction house. I've been notified my coin was shipped but when I go to check it's progress I find out the auction house has only notified the post office they have a shipment ready to be picked up. The post office isn't going to send a truck to pick up one item. They may have an arrangement that they will pick up a group of something like 100 orders at the same time. The US mint won't run to the post office with one proof set. The post office may have a requirement that they will only pick up the shipment with the number of items reaches 100. I assume the same thing is what happens at the auction house. Although, I think they should wait to tell you when the post office takes ownership of the order but, as long as you understand that telling you the order was shipped doesn't actually mean the post office has your order.[/QUOTE]</p><p><br /></p>
[QUOTE="1865King, post: 7540508, member: 103207"]Just to add my input to this question about the mint shipping system. Being notified that your order was shipped doesn't always mean it was actually shipped. All it means is they have processes your order and it waiting to be picked up by the US post office. Sometimes the post office won't pick it up for a few days to as long as a week. The first time it happened to me was many years ago and it took over two weeks from the time I was told it was shipped before I actually received my order. I've run into the same thing at a major auction house. I've been notified my coin was shipped but when I go to check it's progress I find out the auction house has only notified the post office they have a shipment ready to be picked up. The post office isn't going to send a truck to pick up one item. They may have an arrangement that they will pick up a group of something like 100 orders at the same time. The US mint won't run to the post office with one proof set. The post office may have a requirement that they will only pick up the shipment with the number of items reaches 100. I assume the same thing is what happens at the auction house. Although, I think they should wait to tell you when the post office takes ownership of the order but, as long as you understand that telling you the order was shipped doesn't actually mean the post office has your order.[/QUOTE]
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