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Message:: [QUOTE="johnmilton, post: 7525749, member: 101855"]On April 27, I received an email that said that my order for a 2021 silver Proof set had been shipped. There was an order number given. When I pressed it, my computer came back with a mostly blank page that said “Internal Error. The servicer cannot respond this request”. Okay I have had stuff “on the cart” before that had not gone to post office. It is now May 5. I am getting the same message. My credit card has been billed. I tried to call the U.S. mint, but their message is, “You will have to wait more than 15 minutes for a representative.” They have a live chat system. I wrote a message for that. After a few minutes I get, “There are no operators available. Good bye.” If a private sector company acted like this, they would go out of business for poor service. Since the mint has a monopoly, they can get away with it. The current Mint Director, who is responsible for this should be fired. I have already said that he is “collector hostile” when it comes to collector relations. The only people he cares about are dealers who get sweetheart deals so that they can control the market and make money. I missed my chance to take a survey during one of my mint log-ins. They won’t listen, but at least I could have vented my frustrations with them.[/QUOTE]