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Tell me what you like and don't like about coin shops....
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<p>[QUOTE="ewomack, post: 3429202, member: 15588"]Though I haven't visited a local coin shop for quite some time now, the vast majority of them in my area have execrable customer service. By this I mean the dealers, or whatever people came up behind the counter, were just consistently rude and dismissive. It made the entire experience exhausting and frustrating.</p><p><br /></p><p>If I asked to look at another book or binder I would hear a large groan. If I asked for something specific I would hear a large groan. If I asked them to open a case I would hear a large groan. Pretty much anything except "I'll buy this" was met with a large groan. The last time I visited one specific shop I decided not to buy anything out of principle and I haven't returned. And I have purchased gold from this shop in the past, so I'm not exactly buying things from the bargain bin and wasting their time with piddly questions about 10 cent coins.</p><p><br /></p><p>I don't expect to get waited on as though I'm a customer at Tiffany's or attending a spa or anything like that, but a little interaction or conversation would go a long way towards making me spend more money. Now staying home and clicking on internet links is more fun and less demoralizing, but also a lot less social.</p><p><br /></p><p>One thing I do love about every coin shop, despite the level of treatment I receive, is the smell. Only coin shops seem to have that particular metallic smell that probably triggers the pleasure centers in my brain. Sometimes it's worth going in just to experience that unique odor.[/QUOTE]</p><p><br /></p>
[QUOTE="ewomack, post: 3429202, member: 15588"]Though I haven't visited a local coin shop for quite some time now, the vast majority of them in my area have execrable customer service. By this I mean the dealers, or whatever people came up behind the counter, were just consistently rude and dismissive. It made the entire experience exhausting and frustrating. If I asked to look at another book or binder I would hear a large groan. If I asked for something specific I would hear a large groan. If I asked them to open a case I would hear a large groan. Pretty much anything except "I'll buy this" was met with a large groan. The last time I visited one specific shop I decided not to buy anything out of principle and I haven't returned. And I have purchased gold from this shop in the past, so I'm not exactly buying things from the bargain bin and wasting their time with piddly questions about 10 cent coins. I don't expect to get waited on as though I'm a customer at Tiffany's or attending a spa or anything like that, but a little interaction or conversation would go a long way towards making me spend more money. Now staying home and clicking on internet links is more fun and less demoralizing, but also a lot less social. One thing I do love about every coin shop, despite the level of treatment I receive, is the smell. Only coin shops seem to have that particular metallic smell that probably triggers the pleasure centers in my brain. Sometimes it's worth going in just to experience that unique odor.[/QUOTE]
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Tell me what you like and don't like about coin shops....
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