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Teletrade is still using hidden reserves!
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<p>[QUOTE="EyeEatWheaties, post: 1458316, member: 26972"]Some more reasons why I don't call for verbal answers to my question of "why did this coin not sell". </p><p><br /></p><p>Any Dupont people here? Remember their 6x8 notepads that had the heading, Don't say it, Write it? That is the school I from and have returned to.... after a decade of living on a cell phone. </p><p><br /></p><p>I am sure that they think that they know what they are doing, they all know after all, that they are the largest certified coin auctioneer. Why in heavens earth would I go into a philosophical discussion/argument (being the noob I am) with trained and experienced experts?</p><p><br /></p><p>So therefore, I simply took their words in their most recent press releases regarding transparent bidding and no hidden reserves, along with the specific sequence of events and presented my question of "why did this coin not sell" to an organization that my taxes help pay for. That is what they are there for. In this case, Better Business Bureau, I think it best for everyone involved to have the experts who deal with Better Business practices, deal with the experts at this auction house.</p><p><br /></p><p>Look all, one thing I have noticed that is prevalent with in the coin collecting community is that if no one complains, nothing will change. I am of the opinion, that the idea of: That is the way it is and the way it has been and is the way it will be and I should accept it with out explanation is the way of the .......... </p><p><br /></p><p><br /></p><p>I don't think I am asking for anything unusual or unreasonable. Do I think I can change the way Teletrade conducts their auctions? Well I don't know, but I do know that if no one tries then nothing will change. So why not? </p><p><br /></p><p><br /></p><p>As stated, my first experience with TT, after taking a break from coins has been disappointing, frankly more of the same. Especially disappointing, when I notice that in one year, browser problems auto sizing images has moved from desktop to cell phone! lol.. Why does coin collecting take so long to adapt to new and better things, things like simple customer service? I have my ideas. :hail:</p><p><br /></p><p><br /></p><p>Anyways, the details have been posted. Here is a summary of what I would like to see happen.</p><p><br /></p><p><span style="color: #000000"><font face="Arial"><b>Complaint Summary</b> </font></span></p><p><span style="color: #000000"><font face="Arial"><br /></font></span></p><p><span style="color: #000000"><font face="Arial">Inaccurate Closed Auction Results. Item not Sold is not true. Use of Hidden Reserves or Consignor buying coins back without stating so.</font></span></p><p><span style="color: #000000"><font face="Arial"><br /></font></span></p><p><span style="color: #000000"><font face="Arial"><br /></font></span></p><p><span style="color: #000000"><font face="Arial"><b>Resolution Sought</b> </font></span></p><p><span style="color: #000000"><font face="Arial"><br /></font></span></p><p><span style="color: #000000"><font face="Arial">Document actual auction results and or Bidding history. I want them to live up to what they advertise regarding transparency: <b><i>" Teletrade has also made several changes to the bidding structure, most notably, No Hidden Reserves -all bidding will now open at the opening bid or one bid increment below the reserve to increase bidding transparency."</i></b> Make public disclosure in the bidding rules that sellers have the option to remove their listing by buying back item. Notify bidders of seller buyback</font></span>[/QUOTE]</p><p><br /></p>
[QUOTE="EyeEatWheaties, post: 1458316, member: 26972"]Some more reasons why I don't call for verbal answers to my question of "why did this coin not sell". Any Dupont people here? Remember their 6x8 notepads that had the heading, Don't say it, Write it? That is the school I from and have returned to.... after a decade of living on a cell phone. I am sure that they think that they know what they are doing, they all know after all, that they are the largest certified coin auctioneer. Why in heavens earth would I go into a philosophical discussion/argument (being the noob I am) with trained and experienced experts? So therefore, I simply took their words in their most recent press releases regarding transparent bidding and no hidden reserves, along with the specific sequence of events and presented my question of "why did this coin not sell" to an organization that my taxes help pay for. That is what they are there for. In this case, Better Business Bureau, I think it best for everyone involved to have the experts who deal with Better Business practices, deal with the experts at this auction house. Look all, one thing I have noticed that is prevalent with in the coin collecting community is that if no one complains, nothing will change. I am of the opinion, that the idea of: That is the way it is and the way it has been and is the way it will be and I should accept it with out explanation is the way of the .......... I don't think I am asking for anything unusual or unreasonable. Do I think I can change the way Teletrade conducts their auctions? Well I don't know, but I do know that if no one tries then nothing will change. So why not? As stated, my first experience with TT, after taking a break from coins has been disappointing, frankly more of the same. Especially disappointing, when I notice that in one year, browser problems auto sizing images has moved from desktop to cell phone! lol.. Why does coin collecting take so long to adapt to new and better things, things like simple customer service? I have my ideas. :hail: Anyways, the details have been posted. Here is a summary of what I would like to see happen. [COLOR=#000000][FONT=Arial][B]Complaint Summary[/B] [/FONT][/COLOR] [COLOR=#000000][FONT=Arial]Inaccurate Closed Auction Results. Item not Sold is not true. Use of Hidden Reserves or Consignor buying coins back without stating so. [/FONT][/COLOR] [COLOR=#000000][FONT=Arial][B]Resolution Sought[/B] [/FONT][/COLOR] [COLOR=#000000][FONT=Arial]Document actual auction results and or Bidding history. I want them to live up to what they advertise regarding transparency: [B][I]" Teletrade has also made several changes to the bidding structure, most notably, No Hidden Reserves -all bidding will now open at the opening bid or one bid increment below the reserve to increase bidding transparency."[/I][/B] Make public disclosure in the bidding rules that sellers have the option to remove their listing by buying back item. Notify bidders of seller buyback[/FONT][/COLOR][/QUOTE]
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Teletrade is still using hidden reserves!
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