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<p>[QUOTE="CamaroDMD, post: 927488, member: 5233"]The way this worked, all the business customers who needed "change orders" had a back line phone number they would call and leave us a message telling us what they needed. We would then bag the money up in a tamper proof sealed bag and have it waiting for them. They would then come in with cash and buy the order. Since we were dealing with the same businesses over and over, we knew what they normally needed and could anticipate their order. Thus, we made our orders to ensure we had what they would need. If they needed a much different order then normal, they would usually let us know in advance so we could have it.</p><p><br /></p><p>On the rare occasions we didn't have enough to fill the order they called in (which at times we didn't) it could be a problem. Depending on the business, you could usually work it out. Either they would make due for the week with a little less if possible or we would contact one of our other local branches and see if they could provide the rest of the order for the customer. It was rare and usually could be worked out.</p><p><br /></p><p>The big fear was making a major business customer angry enough (or enough times) to find a different bank. The branch I worked at never had problems like that.[/QUOTE]</p><p><br /></p>
[QUOTE="CamaroDMD, post: 927488, member: 5233"]The way this worked, all the business customers who needed "change orders" had a back line phone number they would call and leave us a message telling us what they needed. We would then bag the money up in a tamper proof sealed bag and have it waiting for them. They would then come in with cash and buy the order. Since we were dealing with the same businesses over and over, we knew what they normally needed and could anticipate their order. Thus, we made our orders to ensure we had what they would need. If they needed a much different order then normal, they would usually let us know in advance so we could have it. On the rare occasions we didn't have enough to fill the order they called in (which at times we didn't) it could be a problem. Depending on the business, you could usually work it out. Either they would make due for the week with a little less if possible or we would contact one of our other local branches and see if they could provide the rest of the order for the customer. It was rare and usually could be worked out. The big fear was making a major business customer angry enough (or enough times) to find a different bank. The branch I worked at never had problems like that.[/QUOTE]
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