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<p>[QUOTE="Bing, post: 3117077, member: 44132"]And that's the way it should be. However, in my case, after not receiving the coin for two weeks after payment, I began by sending a polite email asking for shipping information. This email was passed to Alfredo who never responded. After a couple more days, I sent another polite email this time directly to Alfredo. No response. After a couple more days, I called directly to Alfredo who answered the call. He was unaware of any problems, was out of the office for a couple of days for his daughter's graduation, but would most definitely get back with me on Saturday morning. Saturday afternoon I called once again. No answer. Monday, I called and spoke with Alfredo who informed me of the situation. He said he would tell his partner to refund immediately. I called his partner today, since I had no correspondence, to only be told that a refund would not be processed until <b><u>most likely</u></b> next Monday.</p><p><br /></p><p>Does this runaround and delay sound responsible? It certainly has not been handled "as quickly as possible" which I would expect of a reputable auction dealer.[/QUOTE]</p><p><br /></p>
[QUOTE="Bing, post: 3117077, member: 44132"]And that's the way it should be. However, in my case, after not receiving the coin for two weeks after payment, I began by sending a polite email asking for shipping information. This email was passed to Alfredo who never responded. After a couple more days, I sent another polite email this time directly to Alfredo. No response. After a couple more days, I called directly to Alfredo who answered the call. He was unaware of any problems, was out of the office for a couple of days for his daughter's graduation, but would most definitely get back with me on Saturday morning. Saturday afternoon I called once again. No answer. Monday, I called and spoke with Alfredo who informed me of the situation. He said he would tell his partner to refund immediately. I called his partner today, since I had no correspondence, to only be told that a refund would not be processed until [B][U]most likely[/U][/B] next Monday. Does this runaround and delay sound responsible? It certainly has not been handled "as quickly as possible" which I would expect of a reputable auction dealer.[/QUOTE]
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