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<p>[QUOTE=&quot;Ken Dorney, post: 3117034, member: 76086&quot;]I wasnt sure if I should (or would) respond to this thread, as it could be suggested that I have a conflict of interest if I expressed my opinions. Some of you know that I have run five auctions on the Agora platform but aside from that I am completely unassociated with them and cannot answer any questions that anyone might have regarding, well, anything.&nbsp; They are a separate business and I cant answer for them (but many people have asked, and I simply directed them to the contact information).</p><p><br /></p><p>To be optimistic, I can say that running a coin business it not really what many expect, suggest, or hope for.&nbsp; It can be very difficult.&nbsp; It is very true that when one is utilizing multiple sales venues there can be some issues.&nbsp; Whether it is selling a coin at a coin show or another site, it really is up to the seller to update the information as quickly as possible to avoid such situations.&nbsp; Of course there are some occasions where the seller cant be held responsible.&nbsp; </p><p><br /></p><p>A few years ago VCoins had a software issue, they were (I guess, I only have a little info on the topic) backing up the current site with old data.&nbsp; What that meant was that older (and in many cases) sold coins were being put back into the inventory.&nbsp; I had numerous situations where I had to advise a disappointed customer that the coin was not available, here is you refund, etc.&nbsp; In the end it does not make for a happy client, regardless of who is to blame.</p><p><br /></p><p>Now, I dont say any of this to absolve anyone of their responsibilities.&nbsp; In my case I try very hard to make any situation right and as quickly a possible.&nbsp; Just recently I had a customer who bought a coin from my last auction and he had some troubles paying for it (not his, but through the platform):</p><p><br /></p><p><a href="https://www.biddr.ch/auctions/dorney/browse?a=284&amp;c=4396&amp;l=263107" target="_blank" class="externalLink ProxyLink" data-proxy-href="https://www.biddr.ch/auctions/dorney/browse?a=284&amp;c=4396&amp;l=263107" rel="nofollow">https://www.biddr.ch/auctions/dorney/browse?a=284&amp;c=4396&amp;l=263107</a></p><p><br /></p><p>When I looked at the situation I decided to just ship the coin to him for free.&nbsp; No payment, no expectations.&nbsp; I mean, its a $15 coin, right?&nbsp; I am sure he will be happy.&nbsp; While the coin was consigned I still have to pay the owner.&nbsp; So, I guess I lost out monetarily, but I know the coin will go to a very good home.</p><p><br /></p><p><br /></p><p>I&#039;m sure I&#039;m getting off topic and there were other aspects I wanted to address.</p><p><br /></p><p><br /></p><p><br /></p><p>This is very true.&nbsp; No insurance company will pay out when the tracking number shows that it has been delivered.&nbsp; But then again, one wont be in business long if they are shipping empty envelopes.&nbsp; I have many horror stories of sublime coins that were never delivered.&nbsp; I paid out on all of them (recently a $750 Balbinus).&nbsp; Its just part of being a dealer.[/QUOTE]</p><p><br /></p>

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