eBay can force my hand. I won't get bad feedback for it, but it could affect my 10% final value fee discount as a top seller.
If he jumped the gun, and never received the coin, how did he end up with a different photo from your listing of the coin??
Regardless of the stated 30 day return window, if eBay forces you to do so (all things considered), it would only help to show how badly they need to grow a spine. Returns are really a privilege as opposed to a right, and those wishing to make use of them have responsibilities, one of which isn't to try to screw the seller. There is more than enough evidence of at least highly questionable conduct for them to reasonably tell this person to pound sand.
not telling you what to do, obviously that is your choice. But if we don't pursue these blatant thieves and have eBay ban them and pursue them to the full extent of the law as far as mail fraud goes they just setup shop under a new name and rip somebody else off.
Yes, but the point is that they can defend against their reselling the coin as proof of receipt by claiming they stole the photos and relisted it before it arrived. Even if they are lying and mail fraud was committed, this is a shady tactic that prevents absolute proof of their crime.
C'mon dudes, this Exceptionally Literate Fellow, (ELF) said... .....then ELF said this... Again, how can ELF return what he didn't receive??? Not even mentioning the resale part of it.
Generally yes, in this case probably not though. You'll need to talk to someone on the phone and just explain everything and how you have turned the matter over to the police if you have done that already. Then again if he is dumb enough to send it back that is just further proof of trying to commit fraud with his initial claim.
Of the 20 things that this scum has me scratching my head about one of them is that, unless I'm off, he paid full retail already. Was like $6 profit his goal? Seems like a lot of hustle for a tiny chance at a tiny gain, even for a scammer.
UPDATE: I called eBay today. I was told that eBay would require me to accept the refund, no matter what. Even if I did not accept it, they would decide in favor of the buyer. Additionally, I was told that if the buyer sends me an empty package or damaged item, they would not do anything. It would be my responsibility to take him to small claims court or file a report for internet crime. Bottom line: The seller loses and scumbag crooks like this have all the power.
You have got to be kidding me. I would definitely call a few more times and talk to different people. One thing with ebay you will get different responses from different people.
Boo. Hiss. eBay continues to suck. I would contact some social media outlets or newspapers. I'm sure someone out there would *love* to run a story like this with pictures, proof, etc. I still can't believe this isn't breaking some Federal statute, criminal law, or anything else that the government would look into.
I would think if enough people started to record eBay telling them they'll do noting in the case of an empty package scam, perhaps flooding YouTube with thousands of videos, the negative attention may start to change or at least open some minds. That said, this is a fine example of the insanity of 30 day returns. No offense to anyone who offers them, but no serious coin buyer needs 30, 14, or even 7 to decide. Considering the venue it's only fair to offer a reasonable window, but anything beyond a few days is self-defeating and unnecessary. Sorry to hear of the continued nonsense, CBD..
As mentioned keep calling. Also point out to whatever idiot says something like that that they just admitted on a recorded conversation to being an accessory to mail fraud which is a federal felony and you will be perusing charges against all parties involved if/when the incident occurs. As Brooks mentioned too the 30 day returns aren't worth it for the micro fee discount eBay gives. You're just allowing people to shop your inventory around
It's really too bad. 99.5% of eBay coin buyers just want to get the coin they ordered. They aren't out to screw over sellers. The sins of the few....
Interestingly, the eBay rep told me they USED to cover those incidents, around 2 years ago. But after 6 months they were "losing too much money" and "the program couldn't support itself." So now they just point people away from eBay and to reporting internet crimes on their own.
That's pretty ridiculous, wouldn't put it past the guy sending an empty package. I'd try to ensure that I accepted the return package in person and then open it in front of a mail person to have a witness to the fact you received an empty package if it does occur.
Except they don't get to act like an innocent party when they forced the return. They're basically just banking on the fact that no one will challenge them. They don't get to force things then act like they aren't responsible for it.