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<p>[QUOTE="Vegas Vic, post: 1998641, member: 58810"]You don't see the insult because your defination if rude is different that every other human on this planet. Everyone has their own personal defination of rude. See this is exactly my point. Customer Kentucky is not trying to be rude. He just has a different idea of what rude is. <b>But the money in his pocket is the exact shade of green as everyone else's. </b></p><p><br /></p><p>I'd take the insult and make the sale. Because I'm a professional. You don't need to tolerate racial slur level of behavior but here you the professional should not even notice the counteroffer as rude. It is expected. But I have many years of formal training. Maybe if all coin dealers were made to attend cointalk university for their 2-8 year degree we would not be having this discussion.</p><p><br /></p><p>By the way doug, I think it is clear you probably never were held to the standards of professional behavior. <b>So please stop saying that my argument is that I can be as rude as I want and you just have to take it.</b> My argument is regardless of how rude you personally think someone else is acting you maintain professional conduct and do not intentionally get into a pissing match with your former and now never again customer. But feel free to argue this point with me and tell me another area of sales where pissing matches are encouraged and people don't get fired by acting this way. I'm listening.[/QUOTE]</p><p><br /></p>
[QUOTE="Vegas Vic, post: 1998641, member: 58810"]You don't see the insult because your defination if rude is different that every other human on this planet. Everyone has their own personal defination of rude. See this is exactly my point. Customer Kentucky is not trying to be rude. He just has a different idea of what rude is. [B]But the money in his pocket is the exact shade of green as everyone else's. [/B] I'd take the insult and make the sale. Because I'm a professional. You don't need to tolerate racial slur level of behavior but here you the professional should not even notice the counteroffer as rude. It is expected. But I have many years of formal training. Maybe if all coin dealers were made to attend cointalk university for their 2-8 year degree we would not be having this discussion. By the way doug, I think it is clear you probably never were held to the standards of professional behavior. [B]So please stop saying that my argument is that I can be as rude as I want and you just have to take it.[/B] My argument is regardless of how rude you personally think someone else is acting you maintain professional conduct and do not intentionally get into a pissing match with your former and now never again customer. But feel free to argue this point with me and tell me another area of sales where pissing matches are encouraged and people don't get fired by acting this way. I'm listening.[/QUOTE]
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Some observations from the coin show
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