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<p>[QUOTE=&quot;Mkm5, post: 6513398, member: 116933&quot;]I contacted them and we discussed options on return for exchange or refund.&nbsp; They were polite but not very helpful.</p><p><br /></p><p>I then emailed customer service and suggested a partial refund so I don&#039;t have to go through returning the coin and waiting weeks for a refund.</p><p><br /></p><p>Their reply:</p><p><br /></p><p>&quot;Thank you for contacting APMEX. We do apologize that your were dissatisfied with your order.&nbsp; Since this is a 1000 year old coin, we would have to have you return it to us.&nbsp; We will not be able to credit your account.</p><p><br /></p><p>We hope this helps with your inquiry. Please feel free to reply to this email with any other questions or concerns.&quot;</p><p>&nbsp;</p><p>APMEX Customer Service Team[/QUOTE]</p><p><br /></p>

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