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<p>[QUOTE="jaceravone, post: 343467, member: 9474"]I waited a long time for my Baldies to come in. I called 3 times. The first time I called, the CS rep told me that it is normal for orders to be placed on hold while the mint verifies payment. For example, I do all my banking on line. When a purchase comes in on my account, it goes into the pending file before it actually posts. It can be there several days before it posts to my account and the money is withdrawn. This was evident with the Baldies. I saw the pending charge from the mint, then a few days later they were shipped. The CS rep did note that my order was pending longer than usual, meaning that my order said "in process", but nothing was happening. The other 2 CS reps that I spoke to were useless. I also never received an email notifying me that the Baldies were shipping like I have received in the past. I am currently having some problems now with existing orders. One of the CS reps told me that the new ordering system that they switched to is causing the problems. Hope they fix them up soon.[/QUOTE]</p><p><br /></p>
[QUOTE="jaceravone, post: 343467, member: 9474"]I waited a long time for my Baldies to come in. I called 3 times. The first time I called, the CS rep told me that it is normal for orders to be placed on hold while the mint verifies payment. For example, I do all my banking on line. When a purchase comes in on my account, it goes into the pending file before it actually posts. It can be there several days before it posts to my account and the money is withdrawn. This was evident with the Baldies. I saw the pending charge from the mint, then a few days later they were shipped. The CS rep did note that my order was pending longer than usual, meaning that my order said "in process", but nothing was happening. The other 2 CS reps that I spoke to were useless. I also never received an email notifying me that the Baldies were shipping like I have received in the past. I am currently having some problems now with existing orders. One of the CS reps told me that the new ordering system that they switched to is causing the problems. Hope they fix them up soon.[/QUOTE]
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