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<p>[QUOTE="brassnautilus, post: 2352085, member: 74300"]There is, all major couriers report their loss rates, not very clear and not readily available but you can get a good idea of it researching online. </p><p><br /></p><p>Expedited services have such low loss rates it's not really worth insuring, and that's why many couriers get away with not offering insurance option above certain level on those services, ie. what Armoldoe said above.</p><p><br /></p><p>Services of different tiers/levels aren't mixed, not during the international transition. So there's pretty much no chance an express package would had been mistaken for priority and get stuck 2 weeks enroute. This is why there are all kinds of weird regulations with expedited services, such as using a enormous envelop for something tiny. Weight and size aren't the courier's main concern here, rather that they are responsible for delivering the parcel on time. </p><p><br /></p><p>Again, I want to remind you folks that these are companies, they don't ship as individuals and it doesn't cost nearly as much for them to ship as you would as a private sender. Roma's charge is for expedited service, and they didn't use that, this is indisputable. </p><p><br /></p><p>Really, I wouldn't mind even if they had asked for more shipping cost, all I wanted is expedited shipping, because that ensures the item getting to me better than insurance would, I don't want the money back, I want what I bought... It's the fact they used cheapass shipping method for something that doesn't deserve such risk, and they charged me for expedited service, this bothers me. </p><p><br /></p><p>And TIF, sorry to disappoint you but I'll just have my guys in London getting the purchases from Roma for me and redirect. Sucks I'd have to go through this, but so many people being content with this is what allowed them to keep behaving this way. So I blame on you guys for my suffering <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie15" alt=":arghh:" unselectable="on" unselectable="on" />[/QUOTE]</p><p><br /></p>
[QUOTE="brassnautilus, post: 2352085, member: 74300"]There is, all major couriers report their loss rates, not very clear and not readily available but you can get a good idea of it researching online. Expedited services have such low loss rates it's not really worth insuring, and that's why many couriers get away with not offering insurance option above certain level on those services, ie. what Armoldoe said above. Services of different tiers/levels aren't mixed, not during the international transition. So there's pretty much no chance an express package would had been mistaken for priority and get stuck 2 weeks enroute. This is why there are all kinds of weird regulations with expedited services, such as using a enormous envelop for something tiny. Weight and size aren't the courier's main concern here, rather that they are responsible for delivering the parcel on time. Again, I want to remind you folks that these are companies, they don't ship as individuals and it doesn't cost nearly as much for them to ship as you would as a private sender. Roma's charge is for expedited service, and they didn't use that, this is indisputable. Really, I wouldn't mind even if they had asked for more shipping cost, all I wanted is expedited shipping, because that ensures the item getting to me better than insurance would, I don't want the money back, I want what I bought... It's the fact they used cheapass shipping method for something that doesn't deserve such risk, and they charged me for expedited service, this bothers me. And TIF, sorry to disappoint you but I'll just have my guys in London getting the purchases from Roma for me and redirect. Sucks I'd have to go through this, but so many people being content with this is what allowed them to keep behaving this way. So I blame on you guys for my suffering :arghh:[/QUOTE]
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