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<p>[QUOTE=&quot;samjimmy, post: 286213, member: 3813&quot;]You are wrong, but don&#039;t take my word for it.&nbsp; Ask PayPal or a card issuing bank. Even if you charge for shipping, I don&#039;t know why you (and many other sellers) think you are absolved of the entire transaction once you drop the package off at the post office?&nbsp; You aren&#039;t selling it to the post office.&nbsp; Your job is to safely deliver the product to the buyer (whether you hand deliver it, have your cousin Vito drop it off, or pay someone such as UPS, USPS, etc. to deliver it).</p><p><br /></p><p>You mentioned you use signature confirmation and delivery confirmation, but keep in mind, neither is insurance.&nbsp; If it isn&#039;t delivered, you&#039;re on the hook.&nbsp; Even if something is delivered, if it isn&#039;t as described, then you&#039;re on the hook.</p><p><br /></p><p>You need to insure the packages, unless you;re willing to eat the costs.&nbsp; And when you do insure the packages, do NOT tell the person that they have to file the claim and send them the insurance slips!&nbsp; You will lose the original payment AND the insurance payment.</p><p><br /></p><p>This is from personal experience (though I was the buyer and was honest enough to send the insurance payment to the seller, who already lost the original payment in dispute).&nbsp; The short story is that I rec&#039;d an empty package which was insured.&nbsp; Seller thought (as you do) that he wasn&#039;t responsible.&nbsp; Payment processor disagreed and refunded my payment.&nbsp; Before that, seller sent me insurance forms and told me to file the claim.&nbsp; So my original payment was refunded AND I was paid ($2,000 mind you).&nbsp; A less honest person wouldn&#039;t have sent the $2,000, but that&#039;s not me.&nbsp; He was lucky, but what he should have done was refund my payment and file the claim himself.</p><p><br /></p><p>Bottom line is that you are responsible for safe delviery of the item.&nbsp; If I were you, I&#039;d insure anything that you&#039;re not willing to eat.&nbsp; As you said, &quot;USPS does a tremendous job of delivering the mail on time and in great shape 99% of the time.&quot;&nbsp; I&#039;d work in the insurance cost into the shipping price, and insure pretty much everything.&nbsp; Payment is slowwwwww.... I think it was 8 or 9 months or more, but they did pay.[/QUOTE]</p><p><br /></p>

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