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Message:: [QUOTE="afantiques, post: 2437569, member: 71234"]U-Pic requires signed affidavits from the recipient to get paid for USPS claims, DHL claims they want the tracking number ect it's not as simple as just saying it was lost and only certain countries are covered anyway. I'd be doubtful about sending to the countries the insurers do not cover, usually they have the experience to justify exclusions. There is half a world of countries that are fine. Shipsurance seems to want claim forms from recipient as well scanning it briefly. Either way you have to rely on someone else to go out of their way to get your money back since it makes no difference to them. Not really something I want to bank on with international shipping. The boilerplate in the conditions may specify signed statements, but people who have dealt with Shipsurance have reported that in the event of non-co-operation by the buyer, evidence of actual loss such as a PP refund will suffice. Most claimants would be legitimate and willing to make the minimal effort of replying to an e-mail. Modern insurance companies have learned that making claims easy makes them more money, not more losses. My expectation is that almost all people are at least as honest as I am, treating them as such served me well in 12 years of ebay selling.[/QUOTE]