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Message:: [QUOTE="silentnviolent, post: 1458741, member: 8797"]UPS just told me, after failing to follow through with a scheduled pickup at an auction house for me, that they do not ship coins or currency. HM.... never heard that until this one instance where the driver got lost and nearly missed the latest possible pickup time. I requested that the driver bring shipping labels with him, and he failed in that as well. I had to work out alternate shipping with a very displeased and reluctant auction firm and that was undue strain on the both of us. UPS had no problem charging me for the failed pickup today, though. I called them to ask for a refund and was initially told that "the package was not ready." Bull. I called the auction place the day before to set it up with them. It WAS ready. After a little bickering they agreed to refund my charges. They only insure up to $100 anyway....                                  As much as I like ups and have used them for numismatic deliveries in the past, they say they do not handle "coins or currency" when I talked to them today. Whether it was just them trying to prove they don't have to refund me because it "wasn't a driver error" or if they are just trying to come up with a reason why they cannot provide the services they offer I don't know.          Bottom line: don't use UPS for numismatic items.[/QUOTE]