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<p>[QUOTE="all4coins, post: 1130939, member: 29888"]I have alot of experience with this and lately it has been very negative. I would suggest if selling on ebay from the usa not even shipping to Europe espescially Germany. I have had major delays lately to Germany and what happens is I send a coin for a cheap first class rate it does not arrive in say three weeks the buyer files a claim paypal puts a hold on my account and I have no recourse . Next the buyer receives the coin and everyone is happy right? No, Paypal releases the hold on the funds so that is fine but ebay sees it as a case has been opened and so my seller status is downgraded even know the coin was received and everything is fine.So the opened cases cost me the 20% discount on my final fee discounts and starting in May I think , ebay will be putting a delay on releasing the funds for an item if seller status is below standards,even if you have 100% feedback and again even if everyone received the coins and everything is fine, and forget about trying to get this resolved with ebay I have tried so many times and they say the will take care of it and never do. This is just a caution to new sellers because this will eventually happen to you . It is a shame because some of my best customers were in Germany and I have never lost a package there just delayed . International express is not an option because it is stated that coins , currency , gold , platinum and silver are prohibited. Registered mail is not an option because they can only track it until it leaves the country and the only way to do anything is open an investigation which takes up to 60 days and by then ebay/paypal has long given the money back to the buyer. The only option by usps I can see is global express guarenteed, (I dont think they have the restrictions on gold/silver ect. as far as I can tell) and I think it can be tracked but it is very expensive and if you are selling say a $80 coin is the customer really wanting to pay $45.00 shipping? I guess that is their choice and as far as I can tell they will not insure precious metals or jewelry. I think the best option unfortunatly is just not to ship overseas. Sorry for the rant but I hope it was helpful and keeps someone from the hassles and problems associated with it.[/QUOTE]</p><p><br /></p>
[QUOTE="all4coins, post: 1130939, member: 29888"]I have alot of experience with this and lately it has been very negative. I would suggest if selling on ebay from the usa not even shipping to Europe espescially Germany. I have had major delays lately to Germany and what happens is I send a coin for a cheap first class rate it does not arrive in say three weeks the buyer files a claim paypal puts a hold on my account and I have no recourse . Next the buyer receives the coin and everyone is happy right? No, Paypal releases the hold on the funds so that is fine but ebay sees it as a case has been opened and so my seller status is downgraded even know the coin was received and everything is fine.So the opened cases cost me the 20% discount on my final fee discounts and starting in May I think , ebay will be putting a delay on releasing the funds for an item if seller status is below standards,even if you have 100% feedback and again even if everyone received the coins and everything is fine, and forget about trying to get this resolved with ebay I have tried so many times and they say the will take care of it and never do. This is just a caution to new sellers because this will eventually happen to you . It is a shame because some of my best customers were in Germany and I have never lost a package there just delayed . International express is not an option because it is stated that coins , currency , gold , platinum and silver are prohibited. Registered mail is not an option because they can only track it until it leaves the country and the only way to do anything is open an investigation which takes up to 60 days and by then ebay/paypal has long given the money back to the buyer. The only option by usps I can see is global express guarenteed, (I dont think they have the restrictions on gold/silver ect. as far as I can tell) and I think it can be tracked but it is very expensive and if you are selling say a $80 coin is the customer really wanting to pay $45.00 shipping? I guess that is their choice and as far as I can tell they will not insure precious metals or jewelry. I think the best option unfortunatly is just not to ship overseas. Sorry for the rant but I hope it was helpful and keeps someone from the hassles and problems associated with it.[/QUOTE]
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