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Shipping and insuring a high value collection - A to Z - Questions welcome!
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<p>[QUOTE="Brett_in_Sacto, post: 3028519, member: 71510"]Hi all,</p><p><br /></p><p>I have been waiting to post this, to ensure that the buyer received them safely before posting any details of it - but now that it is done, I did want to share the experience and how I handled selling and shipping a very high value collection this month.</p><p><br /></p><p>This is long winded... Sorry, I write. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie1" alt=":)" unselectable="on" unselectable="on" /></p><p><br /></p><p>MODS: Feel free to move this to "general chat" if you feel it's out of line - but I've seen the question asked about how to ship high value coins and collections a few times. I wanted to post for everyone's benefit (hopefully!)</p><p><br /></p><p>First - I am not a rookie to Ebay, I've been buying and selling for well over a decade. In the last few years, I've opened up a legit and licensed business (hobby business) and I've had several people attempt to scam me over the years. I've managed to be paranoid enough to avoid the scams.</p><p><br /></p><p>Rule #1 - always follow all of Ebay's, the Post Office's and PayPal's rules.</p><p>Rule #2 - Trust but VERIFY!!!! Every step of the way! It's your right, do not just trust and assume.</p><p><br /></p><p>The first thing I did is contact the buyer by phone to ensure they are a real person, not a scam - and really wanted the collection. We spoke on the phone. I actually quizzed him to make sure he was at least a coin collector, and understood exactly what he was buying. I thanked him for his time, and told him that I just wanted to verify that I was not being scammed. I got a nastygram message from Ebay saying that transactions outside ebay blah blah blah. I ignored it and we chatted on the phone regardless. It's my collection, and my deal. We agreed to handle all future correspondence through ebay for both of our protection - but most importantly - Ebay will get paid. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie1" alt=":)" unselectable="on" unselectable="on" /></p><p><br /></p><p>Second - I had to wait 7 days for an E-check to clear PayPal. Patience is key, and keeping the buyer informed of the status and estimated time to clear kept him in the loop and patient.</p><p><br /></p><p>I called PayPal and Ebay directly to confirm the payment had cleared and there were no potentials for delay or dispute. I got confirmations and customer issue numbers for each call.</p><p><br /></p><p>The shipment was "over $20,000" and I was able to fully insure it. The cost for shipping and insurance for a 7lb box via <u><b>Registered Mail</b></u> was under $100.</p><p><br /></p><p>I followed the clues on Registered Mail recommendations here and with friends. There is nothing I found on the USPS website as far as pricing, so I actually had to go in and ask.</p><p><br /></p><p>They have some strict rules and procedures for shipping via Registered Mail. It involves packaging, sealing, and labeling. I don't know if it has to be done in person, but I did - and recommend it. I suggest you take your package with you, and ask for assistance. They gladly helped me.</p><p><br /></p><p>When I asked about insuring, they told me the limit was $5000 for any Priority Mail. When I mentioned Registered Mail - he was reminded and the limit is up to $50,000 for any single shipment - only via registered mail. He then walked me through all of the steps to ensure it was properly sealed and labeled.</p><p><br /></p><p>I double-boxed the collection. I put the collection in a well padded box. And I put that box into a larger well padded box. I put my own return address label on the inside box - just in case.</p><p><br /></p><p>I took pictures of the packaging for my own protection and for the buyer's ease of knowing what to expect. I did not send them until the package was delivered (and told the buyer to expect this).</p><p><br /></p><p>I brought a friend with me to the post office to watch out for any suspicious activity - since I had a valuable collection with me.</p><p><br /></p><p>The post office agent walked me through properly sealing and labeling the package.</p><p><br /></p><p>The shipment took 7 full days to reach the deep south from California.</p><p><br /></p><p>The cost for shipping and insurance was under $100.00</p><p><br /></p><p>I was pleased with the process. It required "hands on" and a bit of effort, but it was worth it - and I was satisfied.</p><p><br /></p><p>Questions are welcome - I hope this is educational![/QUOTE]</p><p><br /></p>
[QUOTE="Brett_in_Sacto, post: 3028519, member: 71510"]Hi all, I have been waiting to post this, to ensure that the buyer received them safely before posting any details of it - but now that it is done, I did want to share the experience and how I handled selling and shipping a very high value collection this month. This is long winded... Sorry, I write. :) MODS: Feel free to move this to "general chat" if you feel it's out of line - but I've seen the question asked about how to ship high value coins and collections a few times. I wanted to post for everyone's benefit (hopefully!) First - I am not a rookie to Ebay, I've been buying and selling for well over a decade. In the last few years, I've opened up a legit and licensed business (hobby business) and I've had several people attempt to scam me over the years. I've managed to be paranoid enough to avoid the scams. Rule #1 - always follow all of Ebay's, the Post Office's and PayPal's rules. Rule #2 - Trust but VERIFY!!!! Every step of the way! It's your right, do not just trust and assume. The first thing I did is contact the buyer by phone to ensure they are a real person, not a scam - and really wanted the collection. We spoke on the phone. I actually quizzed him to make sure he was at least a coin collector, and understood exactly what he was buying. I thanked him for his time, and told him that I just wanted to verify that I was not being scammed. I got a nastygram message from Ebay saying that transactions outside ebay blah blah blah. I ignored it and we chatted on the phone regardless. It's my collection, and my deal. We agreed to handle all future correspondence through ebay for both of our protection - but most importantly - Ebay will get paid. :) Second - I had to wait 7 days for an E-check to clear PayPal. Patience is key, and keeping the buyer informed of the status and estimated time to clear kept him in the loop and patient. I called PayPal and Ebay directly to confirm the payment had cleared and there were no potentials for delay or dispute. I got confirmations and customer issue numbers for each call. The shipment was "over $20,000" and I was able to fully insure it. The cost for shipping and insurance for a 7lb box via [U][B]Registered Mail[/B][/U] was under $100. I followed the clues on Registered Mail recommendations here and with friends. There is nothing I found on the USPS website as far as pricing, so I actually had to go in and ask. They have some strict rules and procedures for shipping via Registered Mail. It involves packaging, sealing, and labeling. I don't know if it has to be done in person, but I did - and recommend it. I suggest you take your package with you, and ask for assistance. They gladly helped me. When I asked about insuring, they told me the limit was $5000 for any Priority Mail. When I mentioned Registered Mail - he was reminded and the limit is up to $50,000 for any single shipment - only via registered mail. He then walked me through all of the steps to ensure it was properly sealed and labeled. I double-boxed the collection. I put the collection in a well padded box. And I put that box into a larger well padded box. I put my own return address label on the inside box - just in case. I took pictures of the packaging for my own protection and for the buyer's ease of knowing what to expect. I did not send them until the package was delivered (and told the buyer to expect this). I brought a friend with me to the post office to watch out for any suspicious activity - since I had a valuable collection with me. The post office agent walked me through properly sealing and labeling the package. The shipment took 7 full days to reach the deep south from California. The cost for shipping and insurance was under $100.00 I was pleased with the process. It required "hands on" and a bit of effort, but it was worth it - and I was satisfied. Questions are welcome - I hope this is educational![/QUOTE]
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