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<p>[QUOTE="clembo, post: 525144, member: 8033"]Actually Cloudsweeper99 you DO make some very good points and we do actually follow such "principles" most of the time. The ones I mentioned were an "example" to show what really does go on in a brick and mortar shop and yes they did all happen in one day.</p><p><br /></p><p>What people bring into a shop is indeed unfamiliar to them. That IS why they come there in the first place. We see A LOT of stuff that was brought back from Europe in WWII. It does mean something to them and we often advise keeping it because numismatically speaking we would insult you with our offer.</p><p>Circulated BiCentennial coins, Susan B's, Ike Dollars. Same thing. People hoarded them like crazy. We suggest spending or keeping because the fact is WE don't need them.</p><p><br /></p><p>My boss has been at this for 42 years now and believe me he CAN be very offensive to people at times. I can see how it could happen after so many years.</p><p><br /></p><p>Now of the 4 cases I mentioned.</p><p><br /></p><p>Photocopies was actually what the first one was trying to sell. Waste of time.</p><p><br /></p><p>The second guy WILL bring his stamps in because we DID explain how it works. We also tell people like him NOT to make a special trip because we had a guy ask for reimbursement of gas money at one point.</p><p><br /></p><p>Number Three. The "used car salesman". I'm sorry he just doesn't get it. I'd love to see him as a regular customer but at some point he has to pull his head out of a certain area and realize we're not rubes out to buy his junk.</p><p><br /></p><p>The fourth example. Once again we explained how it works and told him to separate U.S. from foreign to make it easier and quicker. He may be back.</p><p><br /></p><p>So sure, a lot of people are proud of what they have even if they don't know what is. We treat them with as much respect as possible but you can only go so far.</p><p>If someone brings in a box of coins that are totally unsorted and you take the time to sort them just so they can decide NOT to sell how have you gained as a business?</p><p><br /></p><p>My boss learned this the hard way and taught it to me quickly. He went through a rather large collection and gave the guy a price. Took him a few hours. Then the guy says "Thanks I wanted to know what it was worth because my brother in law wants it".</p><p>Now we pull a few things out and make an offer. If you accept we keep going. If not we can appraise it for a fee.</p><p><br /></p><p>Bottom line here. A coin shop is a business and it can be scary to both a buyer and seller at times.[/QUOTE]</p><p><br /></p>
[QUOTE="clembo, post: 525144, member: 8033"]Actually Cloudsweeper99 you DO make some very good points and we do actually follow such "principles" most of the time. The ones I mentioned were an "example" to show what really does go on in a brick and mortar shop and yes they did all happen in one day. What people bring into a shop is indeed unfamiliar to them. That IS why they come there in the first place. We see A LOT of stuff that was brought back from Europe in WWII. It does mean something to them and we often advise keeping it because numismatically speaking we would insult you with our offer. Circulated BiCentennial coins, Susan B's, Ike Dollars. Same thing. People hoarded them like crazy. We suggest spending or keeping because the fact is WE don't need them. My boss has been at this for 42 years now and believe me he CAN be very offensive to people at times. I can see how it could happen after so many years. Now of the 4 cases I mentioned. Photocopies was actually what the first one was trying to sell. Waste of time. The second guy WILL bring his stamps in because we DID explain how it works. We also tell people like him NOT to make a special trip because we had a guy ask for reimbursement of gas money at one point. Number Three. The "used car salesman". I'm sorry he just doesn't get it. I'd love to see him as a regular customer but at some point he has to pull his head out of a certain area and realize we're not rubes out to buy his junk. The fourth example. Once again we explained how it works and told him to separate U.S. from foreign to make it easier and quicker. He may be back. So sure, a lot of people are proud of what they have even if they don't know what is. We treat them with as much respect as possible but you can only go so far. If someone brings in a box of coins that are totally unsorted and you take the time to sort them just so they can decide NOT to sell how have you gained as a business? My boss learned this the hard way and taught it to me quickly. He went through a rather large collection and gave the guy a price. Took him a few hours. Then the guy says "Thanks I wanted to know what it was worth because my brother in law wants it". Now we pull a few things out and make an offer. If you accept we keep going. If not we can appraise it for a fee. Bottom line here. A coin shop is a business and it can be scary to both a buyer and seller at times.[/QUOTE]
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