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<p>[QUOTE=&quot;Ollyoccia, post: 2441027, member: 78919&quot;]Hi Everyone,&nbsp;&nbsp; Want to see if this has happened to anyone else and what they did.&nbsp;&nbsp; SEGS has a Guarantee on their website(listed below verbatim).&nbsp; If they grade a coin and it comes back in for regarding and grades lower SEGS will &quot;pay the owner the difference between the fair market value of the coin at the newly established grade and the fair market value of the coin at the original grade&quot;.&nbsp; I sent in a coin at MS66 which would be worth approximately $19K.&nbsp;&nbsp; They regarded it at an MS64 which would be worth $3K.&nbsp; They sent me a letter stating since the coins was originally graded prior to 2007 they will not honor the Guarantee.&nbsp; The letter was from Larry Briggs.&nbsp; There is nothing in the guarantee on the website that states a 2007 cutoff. </p><p><br /></p><p>Has this happened to anyone else?&nbsp; If yes how did you resolve it?&nbsp; I have filed claims with the Tennessee Attorney General, TN Department of Consumer Affiairs, and the NCA (Numismatic Consumer Alliance) Is there anyone else I should be contacting as well?&nbsp; I am assuming it takes a special license to be a grading company is their a licensing bureau I could file with also?.....Thanks</p><p><br /></p><p><br /></p><p><br /></p><p>SEGS GUARANTEE</p><p><b>“Resubmitting for Verification of Grade”</b></p><p>If after SEGS has graded a coin, the owner of such coin believes that the coin has been over graded with respect to such standards and procedures, the owner may submit such coin to SEGS in its original SEGS coin capsule for <b>re-grading.</b> The fee for such re-grading shall be $20, and may be refundable.</p><p><br /></p><p>Provided that the SEGS coin capsule has not been damaged or tampered with, and provided that there are no typographical errors in the grade and/or other identifying information for the coin on the SEGS label, the original grade shall be masked and a <b>re-grade</b> shall be determined.</p><p><br /></p><p>If the re-grade is lower than that originally assigned by SEGS, SEGS shall pay the owner the difference between the fair market value of the coin at the newly established grade and the fair market value of the coin at the original grade. Fair market value shall be determined by SEGS based on recent actual transactions in the market place for coins of that type, variety, error, and/or grade.</p><p>If SEGS determines the original information associated with the re-submitted SEGS encapsulated coin accurately represents the SEGS encapsulated coin, the coin will be returned to the customer and the $ 20.00 fee will be assessed. In this instance the client is responsible for all fees, shipping and insurance charges.</p><p>&nbsp;</p><p><i><b>“Resubmitting for Verification of Grade Fee”… </b>$20.00 per coin.</i></p><p><i><b>&quot;All SEGS Coins Are Guaranteed&quot;</b></i>[/QUOTE]</p><p><br /></p>

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