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<p>[QUOTE=&quot;cladking, post: 26324834, member: 68&quot;]One of the companies I worked for had a single girl to answer the phone for years.&nbsp; She was really good and could answer most question or direct callers to someone who could.&nbsp; She made good money but it got to the point she couldn&#039;t answer most calls on the first ring and they hired another operator.&nbsp; Today I bet this company has 50 operators even though the company is smaller now.&nbsp; They can&#039;t help when you call and there&#039;s a massive phone tree to navigate.&nbsp; I seriously doubt they are allowed to connect callers with someone who can answer their questions and they wouldn&#039;t know who anyway.&nbsp; All they can do is read you what&#039;s on their computer.[/QUOTE]</p><p><br /></p>

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